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Employee Benefits Representative
Job Location:
Job Location:
Ankeny, IA - USA
Yearly Salary:
USD 64800 - 72000
Yearly Salary:
Posted:
29 September 2026 (9 days ago)
Posted:
Application Deadline:
27 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
The Employee Benefits Representative serves as a key point of contact for employees and managers regarding benefits eligibility enrollment coverage claims and plan provisions. This position supports benefits compliance reporting billing and invoice reconciliation vendor file management and ongoing review of benefit transactions and data accuracy. This role assists with annual open enrollment activities new hire and life event processing and continuous improvement of benefits processes and employee support.
Salary range: $ plus 10% bonus
Benefits
Our employees enjoy a generous package of benefits that we are thrilled to provide and feel is part of what makes us different as an employer. We value our team members and this is one way we can show it.
Benefits include:
-PTO holiday pay and holiday of choice
-401(k) match
-Life insurance
-Short-term disability
-Health dental and vision insurance
-Maternity/paternity leave
-Health savings account (HSA)
-Flex spending accounts (FSA) health and dependent
Position Responsibilities may include but not limited to
- Serve as a primary point of contact for employees and managers regarding benefits eligibility enrollment coverage claims and plan provisions
- Administer day-to-day benefit transactions including new hires qualifying life events rehires changes terminations and dependent eligibility
- Research and resolve benefits questions and issues utilizing the benefits hotline HR systems and other support channels while partnering with internal teams and external vendors as needed
- Maintain accurate benefits payroll and employee data across HRIS carrier and vendor systems; identify and resolve discrepancies and processing issues
- Support benefits billing invoice reconciliation payroll deductions HSA contributions and retirement plan transactions
- Coordinate with brokers carriers third-party administrators and vendors including supporting reporting file verification utilization reviews and issue resolution
- Support benefits compliance audits required reporting and documentation
- Lead or assist with new hire benefits education and annual open enrollment activities
- Identify opportunities to improve benefits processes systems and employee experience and recommend solutions
- Maintain confidentiality of sensitive employee and benefits information and perform other duties as assigned
- Support annual open enrollment activities including employee communications system testing data validation and issue resolution
Required Skills and Experience
- Associates degree in Human Resources Business Administration or a related field; equivalent relevant experience may be considered
- 24 years of experience in employee benefits administration Human Resources or a related field with direct experience supporting benefit programs strongly preferred
- Working knowledge of employee benefit programs including medical dental vision life disability retirement HSA/FSA and other employer-sponsored benefits
- Experience working with HRIS payroll benefits administration or other HR-related systems
- Strong analytical and problem-solving skills with exceptional attention to detail and accuracy
- Strong interpersonal and written communication skills with the ability to communicate benefits information clearly to employees managers and business partners
- Strong commitment to protecting confidential employee and benefits information
- Proficiency with Microsoft Office products including Excel Word PowerPoint and Outlook; experience with SharePoint or similar collaboration tools preferred
- Familiarity with applicable federal and state benefit regulations and compliance requirements
Preferred Skills and Experience
- Bachelors degree in Human Resources Business Administration or a related field
- Experience with UKG or a similar HRIS/payroll/benefits administration system
- Experience supporting retirement plans including 401(k) contributions loans payroll deductions or related administration
- Experience with benefits billing invoice reconciliation vendor reporting or benefits data analysis
- Experience supporting annual open enrollment and employee benefits education.
- Bilingual in English and Spanish
Physical Requirements
- Repetitive motions that include the wrists hands and/or fingers
- Sedentary work that primarily involves sitting remaining in a stationary position for prolonged periods
- Visual perception to perform job including peripheral vision depth perception and the ability to adjust focus
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Unclear Seniority
