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Emerging Leaders SYEPWLG Coordinator
Job Location:
Job Location:
Flushing, NY - USA
Yearly Salary:
USD 57500 - 62500
Yearly Salary:
Posted:
29 September 2026 (6 days ago)
Posted:
Application Deadline:
27 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
ABOUT COMMONPOINT:
At Commonpoint community is at the heart of everything we do. With more than 90 program sites and flagship locations in Little Neck Bayside Forest Hills East Elmhurst and Jamaica we proudly serve over 125000 individuals each year. From early childhood to older adulthood we support people from all walks of life on their journeys from crisis to stability and empowerment. Our wide range of programs spanning social services education and recreation reflects our mission to build a more connected inclusive and thriving community for all.
ABOUT THE ROLE:
To continue advancing our impact across the communities we serve Commonpoint is hiring an Emerging Leaders SYEP/WLG Coordinator within the Youth Employment Department. The department operates multiple programs serving primarily young people ages 14-24.
SYEP/WLG provides New York City youth with summer employment and educational experiences that build on their individual strengths and incorporate youth development principles including engaging young peoples talents and interests developing skills and competencies and connecting participants with positive adult role models.
The Emerging Leaders SYEP/WLG Coordinator supports the successful implementation of the Emerging Leaders component of the Summer Youth Employment Program with a focus on participant case management
engagement retention intervention and successful program completion.
Working closely with program leadership and staff the Coordinator monitors participant progress addresses barriers coordinates interventions and follow-up and supports worksite coordination program documentation data tracking and compliance with Department of Youth and Community Development (DYCD) requirements.
The ideal candidate is organized responsive youth-centered and skilled at supporting young people who may require additional assistance to remain engaged and succeed in the program. This position reports to the Emerging Leaders Associate Director.
ROLE RESPONSIBILITIES:
Case Management Intervention & Retention:
- Manage a caseload of Emerging Leaders participants providing consistent support from enrollment through program completion and post-program follow-up.
- Conduct regular check-ins to monitor attendance engagement worksite performance progress and overall program experience.
- Identify participants at risk of disengagement excessive absence unsuccessful placement or early exit and implement timely individualized interventions.
- Help participants address barriers to participation and employment including scheduling workplace concerns documentation communication and other challenges.
- Maintain consistent participant communication and promptly follow up on missed activities shifts appointments workshops or deadlines.
- Coordinate with worksite supervisors program staff and support services to resolve concerns strengthen retention and support successful completion.
- Document participant contacts interventions referrals outcomes and follow-up activities accurately and promptly escalating high-risk concerns as appropriate.
- Support participants in developing workplace readiness communication problem-solving self-advocacy and professional skills.
Program Coordination & Compliance:
- Support program leadership in meeting DYCD contractual requirements and program goals by monitoring enrollment attendance participation placement retention and completion.
- Ensure program activities participant records case notes required documentation and online submissions are accurate complete secure and compliant with DYCD and agency requirements.
- Review participant records regularly identify missing or outstanding requirements and follow up to ensure timely resolution.
- Maintain and reconcile program data and trackers for participant status attendance placements interventions outcomes and other key performance indicators.
- Identify trends or performance concerns requiring intervention and communicate findings to program leadership.
- Support program reporting DYCD monitoring visits audits compliance reviews and other data or documentation requests.
- Maintain participant confidentiality and handle sensitive information in accordance with agency and contractual requirements.
Participant & Worksite Support:
- Communicate program requirements deadlines schedules placements and documentation needs to applicants and enrolled participants.
- Serve as a consistent point of contact for participants who need additional assistance navigating program or workplace expectations.
- Collect worksite information and match participants with appropriate opportunities based on their interests skills qualifications and support needs.
- Maintain communication with participants and employers after placement to monitor attendance performance engagement and placement success.
- Support conflict resolution intervention and reassignment when workplace challenges place a participants placement at risk.
- Gather participant and employer feedback to strengthen services and identify opportunities for program improvement.
Administrative & Team Support:
- Maintain organized confidential records prepare program and meeting materials draft routine correspondence and manage assigned administrative workflows.
- Track deadlines follow-up activities and required documentation to ensure timely and accurate completion.
- Participate in staff meetings case conferences contractor meetings trainings and professional development activities.
- Collaborate with program leadership case management staff worksite staff and other team members to provide coordinated participant services.
- Support special projects and other responsibilities necessary for the successful implementation of SYEP Emerging Leaders.
QUALIFICATIONS & KEY ATTRIBUTES:
- Bachelors degree in social work human services education psychology counseling youth development public administration or a related field preferred; relevant professional experience may be considered in lieu of a degree.
- 1-3 years of relevant experience working with adolescents or young adults in workforce development youth employment case management education community-based social-service or program-support settings preferred.
- Experience providing case management participant intervention retention support and follow-up is strongly preferred.
- Ability to build positive professional relationships with young people while maintaining appropriate boundaries and accountability.
- Demonstrated ability to identify barriers develop practical interventions and follow cases consistently through resolution.
- Excellent organizational and time-management skills with the ability to manage a caseload and multiple deadlines simultaneously.
- Strong verbal and written communication skills with the ability to communicate effectively with youth families employers colleagues and community partners.
- Strong documentation and data-management skills including the ability to maintain clear timely case notes participant records trackers and follow-up documentation.
- Detail-oriented and able to maintain accurate records in accordance with contractual and agency requirements.
- Ability to handle confidential and sensitive participant information with professionalism and discretion.
- Proficiency with Google Workspace and/or Microsoft Office with the ability to learn database and participant-management systems.
- Ability to work independently while contributing effectively within a collaborative team environment.
- Familiarity with DYCD-funded programs SYEP workforce development or New York City youth-serving programs is preferred.
- Bilingual skills are a plus.
COMPENSATION & BENEFITS:
Commonpoint offers competitive base salaries benchmarked against comparable nonprofit organizations in the New York metropolitan area. Salaries are determined based on internal and external equity as well as each positions scope qualifications and organizational impact. We believe in compensating staff fairly and consistently ensuring that all salary decisions align with our mission-driven commitment to equity and transparency.
To maintain fairness across the organization salary offers are set according to established salary bands and are not subject to negotiation. New hires typically start near the beginning of the salary range to allow for growth based on performance professional development and tenure.
Our total rewards package reflects our dedication to employee well-being growth and recognition. Current benefits include:
- Tiered health dental and vision insurance options.
- Pension plan and 403(b) retirement savings opportunities.
- Generous paid time off and family-supportive policies.
- Professional development and education support to foster career growth.
- Recognition and appreciation programs for exemplary performance.
- Employee discounts on programs and services.
- Access to free amenities including private seasonal pool clubs and fitness facilities at select locations.
- Long-service severance upon retirement.
WORKING CONDITIONS:
This is an in-person office- and school-based position. The role requires regular computer and telephone use and frequent communication with participants staff employers and community partners. Schedule flexibility may be required during peak SYEP periods based on program needs.
JOB DETAILS:
- Location: 63-25 Main Street Flushing NY 11367.
- Salary: $57500 - $62500.
- Working Schedule: Mon- Fri 9am- 5pm.
- Non Union Position.
- In Person.
APPLICATION DETAILS:
Please indicate Emerging Leaders SYEP/WLG Coordinator in the subject line.
Due to the high volume of applicants only qualified candidates will be contacted.
Commonpoint reserves the right to revise or change job duties and responsibilities as the need arises.
Commonpoint is an equal opportunity employer
Required Experience:
IC
