Element Palmdale Front Desk Agent

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes smooth check-ins and friendly farewells. Youre the face of the hotel making every interaction feel effortless and inviting. Behind the scenes you keep the front desk humming with precision juggling reservations requests and surprises like a hospitality ninja. If you love turning first impressions into lasting memories this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request youre all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly confidently and with a smile. Whether its chatting with guests or coordinating with the team you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up youre already on it. You think fast act smart and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations check-ins check-outs and financial details No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical Dental and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Take comfort and convenience to new heights at Element Palmdale with our nature-inspired suites with signature Heavenly bedding flat-panel TVs fully-equipped kitchens free Wi-Fi and modern urban design with clean lines. Our Palmdale hotels prime location offers seamless travel to nearby attractions like Edwards Airforce Base Antelope Valley Mall and Antelope Valley Fairgrounds. Start your mornings with selections from our complimentary Rise breakfast before setting off to explore High Desert. Enjoy our Motion fitness center free bike rentals heated outdoor pool patio with BBQ areas and intimate meeting space. Monday to Thursday 530 to 700 pm guests can experience our Relax: evening reception which includes two complimentary drinks beer or wine cheeses breads and olives. Here on business our Element Palmdale is a stand-out among hotels near offices for Boeing Lockheed Martin NASA Northrop Grumman & Plant 42. Whatever brings you to Palmdale CA maintain your balance at our longer stay hotel. Our goal is to make every guest feel at home. What sets us apart is our team-oriented culturewe think as we not I. We collaborate support each other and hold daily Stand-up Meetings to celebrate wins recognize employees and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits including hotel discounts discount programs online training courses management apprentice programs leadership development opportunities and much more. So if youre looking for a place where you can grow succeed and belong come join us!

Required Experience:

Unclear Seniority