EHR Stability Analyst (Business Analyst)

Location: Richmond VA
Work Arrangement: Hybrid Minimum 1 day onsite per week with additional onsite travel as required
Interview Process: Video and In-Person Interview
Employment Type: Contract until 6/30/26
Pay Rate: $42.00 to $47.00 per hour on W2

Position Overview

We are seeking an experienced EHR Stability Analyst to support the deployment adoption stability and continuous improvement of a large-scale Electronic Health Record (EHR) environment.

This position will work closely with healthcare end users clinical and business stakeholders technical teams and vendors to troubleshoot issues evaluate workflows identify system gaps and support EHR enhancements.

The analyst will also play an important role in EHR go-live activities including onsite support at Local Health District locations.

• Provide responsive application and EHR support to healthcare end users.

• Triage troubleshoot resolve and escalate EHR application issues.

• Support EHR rollout and go-live activities including onsite assistance at Local Health District locations.

• Monitor and maintain critical EHR workflows processes and procedures.

• Work directly with stakeholders to understand clinical and operational requirements.

• Evaluate existing EHR functionality identify gaps and recommend appropriate solutions or enhancements.

• Gather analyze and document business and functional requirements.

• Develop user stories acceptance criteria process documentation and Agile artifacts.

• Support functional integration and user acceptance testing (UAT).

• Collaborate with technical clinical business and vendor teams to resolve issues and improve system performance.

• Develop user documentation job aids procedures and training materials.

• Assist with interim solutions while helping define longer-term EHR improvements.

• 7 years of experience troubleshooting and supporting enterprise applications.

• 7 years of experience supporting or implementing EHR systems.

• 3 years of Oracle Health / Cerner experience preferably within healthcare or public health environments.

• 5 years of application support experience preferably within healthcare.

• Strong experience gathering and documenting business and functional requirements.

• Experience developing user stories and acceptance criteria within Agile environments.

• Experience supporting functional integration and UAT testing.

• Experience supporting EHR go-live activities.

• Strong understanding of EHR workflows processes and procedures.

• Ability to collaborate with clinical technical and business stakeholders.

• Strong analytical troubleshooting communication and problem-solving skills.

• Experience creating user documentation job aids and training materials.

• Proficiency with Microsoft Office Teams SharePoint and Visio.

• Understanding of clinical pharmaceutical and patient billing workflows.

• Experience working within public health environments.

• Experience with SQL Oracle databases or web-based application environments.

• Strong knowledge of Agile methodologies and documentation practices.

• Experience performing requirements analysis and identifying system enhancement opportunities.

The ideal candidate is a proactive and detail-oriented EHR professional who can operate effectively between clinical users business stakeholders and technical teams.

This individual should be comfortable troubleshooting EHR issues analyzing healthcare workflows documenting requirements supporting testing and being onsite during critical go-live activities.

This is a hybrid position based in Richmond Virginia requiring onsite work at least one day per week.

Candidates must also be willing and able to travel to Local Health District locations during EHR rollout and go-live activities. Additional onsite attendance may be required based on project needs.

Candidates must be willing to participate in an in-person interview in Richmond VA.

Please note: Parking is not provided.

Candidates must physically reside within the United States for the duration of the assignment.

EHR Oracle Health Cerner Application Support EHR Go-Live Healthcare IT Clinical Workflows Business Analysis Requirements Gathering User Stories UAT Integration Testing SQL Oracle Agile SharePoint Visio