Education Technician

The duties include but are not limited to:

• Interacts with Facility Executives and Service Line Managers and other training representatives to create learning items and events in the TMS.
• Ensures that all training items curricula and offerings are accurate; compliant with all government standards (i.e. 508 Compliance) and Continuing Education Units and Continuing Medical Education events where applicable.
• Works with the VISN TMS Administrator and other VISN Domain Managers to ensure that necessary on-line training is placed in the TMS.
• Uses Assignment Profiles to create automated assignments of appropriate training to local users.
• Manages and/or creates TMS accounts for new employees prior to being visible in PAID under the auspices of Human Resources.
• Verifies database information in the TMS maintains local reference tables for T&Ls Organizations etc.
• Monitors External Events entered into the TMS monitors user accounts for completeness and activity.
• Utilizes both the TMS Administrator website and the TMS Profile Maintenance website to manage the facility TMS needs.
• Ensures that Tier 1 Administrators have the training resources and support needed to sustain the TMS users within their respective Service Line or Department.
• Provides regular training to administrators delivering new information resolving questions and increasing technical skills.
• Assists users with logging on to TMS to complete training ensures all completed training is properly recorded in the TMS.
• Assigns mandatory training to staff (or assures that assignments were made from VISN or VACO levels.) Develops revises or adapts courses and instructional materials and guides for placement on the TMS.
• Runs regular training reports on mandatory training compliance and communicates levels of compliance to staff executives VISN and VACO entities requesting such data.

Performs other related duties as assigned.

Work Schedule: Monday through Friday 7:00am to 3:30pm.
Virtual: This is not a virtual position.
Position Description/PD#: Education Technician/PD14730-0
Relocation/Recruitment Incentives: Not Authorized.
Critical Skills Incentive (CSI): Not Authorized.
Permanent Change of Station (PCS): Not Authorized.

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

To qualify for this position applicants must meet all requirements by the closing date of this announcement 07/17/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07 level. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience which demonstrates the knowledge skills abilities (KSA) would typically include but are not limited to:

1. Teaching or instructing in an adult education program secondary school college military installation or industrial establishment in the appropriate field(s).
2. Supervising or administering a training program.
3. Development or review of training/course materials aids devices etc. and evaluation of training results.
4. Work in the occupation or subject-matter field of the position to be filled requires training or instructing others on a regular basis primarily involving developmental or evaluation of training materials responsible for implementing coordinating delivering developed training programs and contributing to the development or evaluation of training materials.

Preferred Experience: Previous TMS DM experience.

You will be rated on the following Competencies for this position:

• Customer Service
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Reading Comprehension
• Reasoning
• Self-Management
• Teamwork

Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

For more information on these qualification standards please visit the United States Office of Personnel Managements website at

Education

There is no educational substitution at this grade level.