Edge Support B Engineer (IT Statewide Engineer 1-3)

The Office of Technology Services aims to be a responsible partner in delivering innovative effective and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of Technology Services will work to increase the return on the States investment in technology by promoting smart decision-making solving problems intelligently increasing the rate of project success and fostering a skilled and professional staff.

The Division of Administration is the state governments management arm and the hub of its financial operations. Division offices perform a wide variety of activities including the following:

• Overseeing the states capital construction program
• Working to provide state and federal grants for community development
• Development of the state budget
• Providing technology services
• Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
• Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes

Five years of experience in information technology or administrative services; OR

Six years of full-time work experience in any field plus three years of experience in information technology or administrative services; OR

An associates degree in information technology plus three years of experience in information technology or administrative services; OR

A bachelors degree plus three years of experience in information technology or administrative services; OR

A bachelors degree with twenty-four semester hours in an information technology computer science engineering mathematics or business analytics field plus two years of experience in information technology or administrative services; OR

A masters degree plus two years of experience in information technology or administrative services.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion provided the appointment is made from a Certificate of Eligibles.

The official job specifications for this role as defined by the State Civil Service can be found here.

Job Duties:

Implement and support advanced Layer 2/3 network solutions with a strong emphasis on software-defined networking (SDN) at agency and tenant locations

Deploy and maintain enterprise-grade SDN platforms that enable centralized control improved visibility and dynamic policy enforcement across distributed networks

Configure and manage role-based network access control systems to enforce security policies user segmentation and device-level access management

Install and support enterprise Wi-Fi systems to ensure consistent secure and high-performance wireless connectivity in compliance with OTS standards

Maintain compatibility with existing legacy infrastructure while integrating SDN technologies to modernize the network environment

Advise management and mentor junior engineers on scalable cost-effective approaches to implementing OTSs network strategy using SDN technologies

Coordinate with OTS peer teams to document and execute project plans that align with organizational operational and technical goals

Act as the primary technical contact for agency stakeholders ensuring that requirements schedules and deliverables are clearly understood and met

Stage configure deploy and validate network hardware and softwareincluding both SDN-enabled and traditional platforms

Respond to and resolve network incidents and service requests within the assigned region covering a broad range of technologies deployed at edge sites

Maintain deep knowledge of SDN enterprise wireless systems access control technologies and other emerging networking trends

Support special projects strategic initiatives and operational planning efforts as directed by OTS leadership

Position-Specific Details:

Appointment Type:This vacancy will be filled by either a new hire or the promotion of a current permanent-status classified employee.

Louisiana is a State as a Model Employer for People with Disabilities.

How To Apply:

No Civil Service test scoreis required in order to be considered for this vacancy.

To apply for this vacancy click on the Apply link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.

*Information to support your eligibility for this job title must be included in the application (i.e. relevant detailed experience/education).Resumes will notbe accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.The transcripts can be added as an attachment to your online application. The selected candidate will be required to submit original documentation upon hire.

Prior to a new hire a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions including promotions demotions details reassignments and transfers. Also prospective employees may be subject to pre-employment drug testing.New hires will be subject to employment eligibility verification via the federal governments E-Verify system.

For further information about this posting please contact:
Erica R. Gay
HR Specialist
Division of Administration/Office of Human Resources
Email: