eCommerce Marketplace Manager

POSITION OVERVIEW

The eCommerce Marketplace Manager is responsible for managing and growing AliMeds presence and performance across third-party ecommerce marketplaces with a primary focus on Amazon and the potential expansion into additional marketplace channels. This role owns day-to-day marketplace operations while developing and executing strategies to increase revenue improve customer engagement optimize product visibility and maximize profitability.

The eCommerce Marketplace Manager oversees marketplace listings merchandising pricing coordination promotions inventory alignment content optimization analytics and marketplace addition this role supports broader eCommerce initiatives and website campaigns designed to drive online revenue and enhance the customer experience.

Working closely with Product Management Sales Digital Marketing Operations Customer Care Finance and IT this position serves as the internal subject matter expert on marketplace performance and growth opportunities. The ideal candidate is analytical organized commercially minded and comfortable balancing strategic marketplace initiatives with hands-on execution.

This role is hybrid and requires regular onsite presence at our Dedham MA office. Applicants must be able to reliably commute to the office.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop and execute strategies to increase marketplace sales profitability and product visibility.
• Manage day-to-day marketplace operations including product listings content optimization merchandising inventory monitoring and pricing analysis.
• Monitor marketplace performance and provide reporting insights and recommendations to improve traffic conversion and revenue.
• Identify opportunities to expand product assortment improve search rankings and enhance the customer experience across marketplace channels.
• Coordinate marketplace promotions campaigns and new product launches.
• Partner with Product Management Sales Marketing Operations and Customer Care to ensure accurate product content pricing inventory availability and operational alignment.
• Monitor marketplace trends competitor activity policies and best practices to support ongoing channel growth and compliance.
• Oversee day-to-day marketplace operations including listings inventory monitoring fulfillment performance returns cancellations and customer experience.
• Support website campaigns and eCommerce initiatives designed to drive customer engagement and online revenue.
• Utilize analytics and reporting tools to evaluate performance and identify opportunities for optimization.
• Support forecasting budgeting and marketplace planning activities.
• Collaborate with Digital Marketing team members to improve the customer journey and overall ecommerce performance.
• Serve as the primary internal resource for marketplace-related initiatives and recommendations.
• Help coordinate and execute digital commerce priorities across multiple stakeholders and departments.

EDUCATION AND/OR WORK EXPERIENCE REQUIREMENTS

• Bachelors degree in Marketing Business eCommerce or a related field preferred.
• 3-5 years of experience in ecommerce online marketplaces digital merchandising or related digital commerce roles.
• Hands-on experience managing Amazon Seller Central and/or other marketplace platforms.
• Experience managing and optimizing marketplace content.
• Strong analytical skills with experience using reporting and analytics tools such as GA4 Power BI Excel or marketplace reporting platforms.
• Understanding of ecommerce merchandising product content optimization pricing strategies and online sales performance metrics.
• Familiarity with Product Information Management (PIM) systems is a plus.
• Strong organizational project management and communication skills.
• Ability to collaborate effectively across multiple departments and manage competing priorities.

PHYSICAL REQUIREMENTS

• Ability to safely and successfully perform the essential job functions consistent with federal state and local standards including meeting qualitative and/or quantitative standards.
• Ability to maintain regular punctual attendance.
• Must be able to lift and carry up to >10 lbs.
• Must be able to talk listen and speak clearly.

AliMed is an affirmative action/equal opportunity employer. All applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression military service national origin age disability veteran status or any other basis protected by applicable state and federal law.

Required Experience:

Manager