eCommerce Manager

Internet Sales Manager

Mercedes-Benz of Westminster Westminster Colorado Full-Time

Drive the digital retail experience for one of the worlds most respected automotive brands.

Mercedes-Benz of Westminster is seeking a results-driven E-Commerce Manager to lead our online sales strategy elevate the digital customer journey and turn online interest into lasting client relationships. This role is ideal for a hands-on digital leader who combines automotive retail knowledge strong analytics and a commitment to an exceptional luxury experience.

• Develop and execute strategies that grow qualified website traffic digital leads appointments vehicle sales and customer retention.
• Own the online merchandising experience including inventory listings vehicle descriptions pricing accuracy photography standards and promotional content.
• Monitor lead response time contact rates appointment activity conversion cost per lead and return on advertising spend.
• Manage CRM workflows and lead-handling processes to ensure timely professional follow-up across phone email text chat and digital retail channels.
• Partner with sales marketing BDC fixed operations and leadership teams to deliver a seamless online-to-showroom experience.
• Coordinate with website CRM advertising and third-party vendors; identify opportunities to improve performance and control costs.
• Use analytics market trends and customer behavior to test campaigns improve conversion paths and guide business decisions.
• Protect brand consistency and ensure digital content reflects Mercedes-Benz standards and the dealerships premium customer experience.
• Coach team members establish clear performance expectations and provide regular reporting and recommendations to leadership.

• Three or more years of automotive internet sales digital marketingBDC or related leadership experience; luxury automotive retail experience strongly preferred.
• Demonstrated success improving lead conversion digital campaign performance and online customer engagement.
• Working knowledge of dealership websites CRM platforms digital retail tools paid search social media SEO email marketing and reputation management.
• Strong analytical skills with the ability to translate performance data into practical action.
• Outstanding communication organization leadership and vendor-management skills.
• A customer-first mindset sound judgment and attention to detail consistent with a luxury brand.
• Ability to work on-site in Westminster Colorado and adapt to the schedule needs of a retail automotive business.
• Someone looking for a lucrative career and not just a job.

• Medical dental and vision insurance
• Paid vacation and paid holidays
• 401(k) with company match
• Automotive parts and service discounts
• A culture of coaching mentoring recognition and internal growth
• Income ranges from $110000 to $150000
• Multiple advancement opportunities for top performers

If you are energized by digital innovation measurable growth and delivering an exceptional client experience we invite you to apply and help shape the future of automotive retail at Mercedes-Benz of Westminster.

Mercedes-Benz of Westminster is an equal opportunity employer. Employment decisions are made without regard to any status protected by applicable law.