EAP Consultant
Boston, MA - USA
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The EAP Consultant serves as a trusted resource for Mass General Brigham employees and their household members providing clinical assessment short-term counseling referrals case management and follow-up addition to direct services this role delivers organizational consultation and training leads employee awareness initiatives builds community and provider partnerships and manages high-impact projects and committees. Working with a high degree of autonomy the consultant acts as a strategic liaison to assigned entities and applies strong leadership relationship-building and project management skills to promote employee well-being and organizational success.Essential Functions
-Offers confidential behavioral health assessments short-term counseling crisis intervention referrals and follow-up support to employees and their household members.
-Adheres to standard procedures ensuring confidentiality ethical conduct and timely documentation for program evaluation.
-Acts as a liaison between clients and supervisors with permission and consults with managers and HR on employee or workgroup issues.
-Works closely with Occupational Health Employee Relations and HR to address employee concerns and coordinate care.
-Maintains and updates a network of internal and external referral resources to ensure high-quality support for clients.
-Delivers orientations well-being trainings and workshops to promote EAP services and workplace mental health.
-Participates in EAP organizations and ongoing training to stay current with best practices and regulations.
-Develop EAP training and work independently recognizing when to seek consultation and inform EAP management of complex clinical and administrative issues.
Qualifications
Education
- Masters Degree Social Work required
- Masters Degree Counseling required
- Masters Degree Related Field of Study required
Licenses and Credentials
- Licensed Independent Clinical Social Worker LICSW - State License required
- Licensed Mental Health Counselor LMHC - State License required
Experience
- 2-3 years experience in providing counseling services preferably in a hospital or healthcare setting and experience in an Employee Assistance Program required
Knowledge Skills and Abilities
- - Ability to collaborate effectively with diverse teams while maintaining confidentiality
- - Crisis intervention skills
- - Advanced clinical assessment including alcohol/drug assessment and intervention
- - Clinical measurement tools
- - Staff support following a critical incident
- - Short-term counseling
- - Motivational interviewing
- - Referral
- - Client follow-up
- - Public speaking
Hybrid Working Model Requirements
- Hybrid with onsite work required in office 3 days/wk at Brigham and Womens Hospital and Mass General Hospital
- M-F Eastern business hours required
- On remote workdays employees must use a stable secure and compliant workstation in a quiet environment. Teams video is required and must be accessed using MGB-provided equipment.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$63648 - $92570.40/AnnualGrade
6EEO Statement:
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Contract
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.