E-Retail Operations Intern

Within the Digital team the E-Retail Operations Intern will support the Regional E-Retail Specialist in the day-to-day execution of Diors digital activities across LATAMs online retailers with a strong focus on digital asset coordination online visibility and execution of campaigns in our online retailers. Working closely with Central teams local markets and our agency the intern will ensure digital assets are available and implemented on time product campaign content is accurate and up to date and Dior maintains a strong and consistent present across retailer websites. 

Digital Asset Coordination

• Coordinate digital assets for product launches campaigns and key commercial moments across LATAM markets.

• Ensure required product campaign and social media assets are available and shared with markets and the e-retail agency on time.

• Request and follow up on missing assets with Central teams.

• Review local adaptations including translations captions copy formats and links.

• Track asset availability implementation timelines and expiration dates to ensure content is published updated and removed as required.

• Support launch and campaign readiness by ensuring all required digital materials are available ahead of key dates.

Online Visibility & Website Monitoring

• Regularly review Diors presence across retailer websites to ensure accurate and consistent online execution

• Monitor product pages assortment content search visibility categorization and key digital placements.

• Verify that new products campaigns and digital placements are correctly implemented and live on time.

• Identify missing outdated or incorrect content and coordinate necessary updates with the e-retail agency.

• Monitor Diors overall visibility and positioning across key retailer digital touchpoints.

Competitive Monitoring & Opportunities

• Monitor competitor activity digital visibility launches promotions and retailer activations across key e-retailers.

• Track relevant market trends and changes in the online retail environment.

• Identify potential opportunities to strengthen Diors online visibility and share relevant findings with the Regional E-Retail team.

Agency Coordination & Operational Support

• Work closely with the e-retail agency to coordinate day-to-day digital execution and website updates

• Support retailer tickets and implementation requests and track outstanding actions through completion.

• Maintain organized trackers for assets website reviews competitive activity and key operational actions.

• Flag execution issues delays and opportunities requiring Regional E-Retail team attention.

* The responsibilities outlined in this job description are subject to change based on the companys needs and ongoing projects

Qualifications :

Key Competencies:

• Strong attention to detail and commitment to accuracy.

• Highly organized with the ability to manage multiple priorities and deadlines.

• Proactive and resourceful with strong follow-through and problem-solving skills.

• Able to work independently and take ownership of assigned responsibilities

• Strong communication and interpersonal skills with the ability to coordinate effectively across teams and external partners.

• Adaptable and comfortable working in a fast-paced environment.

• Collaborative team player with a positive attitude.

Technical skills:

• Proficiency in Microsoft Office particularly Excel and PowerPoint.

• Comfortable navigating digital platforms websites and online tools.

• Fluent in English and Spanish; Portuguese and/or French is a plus.

Profile:

• Recent graduate or final-year student in Business Marketing Digital Communications or related field.

• Previous internship experience in e-commerce digital marketing retail luxury beauty or related field preferred.

• Strong interest in e-commerce digital retail and the luxury and beauty industries

Analytical and digitally minded with an eagerness to learn and develop.

Additional Information :

This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Duties responsibilities and activities may change or new ones may be assigned at any time with or without notice.

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Intern