Duty Manager

POSITION DESCRIPTION

Duty Manager

SUMMARY OVERVIEW

The Duty Manager plays a critical role in overseeing the day-to-day operations of the airport ensuring a smooth and efficient experience for passengers staff and airline partners. This position involves managing operational issues responding to emergencies and making real-time decisions tomaintainoperational flow and Manager liaises with various departments including security customer service and ground handling to coordinate efforts and address any challenges that arise. Also youare responsible formonitoring compliance with airport regulations and standards providing leadership and guidance to staff and ensuringa high levelof customer service and operational excellence.

RESPONSIBILITIES

Oversee day-to-day airport operations during assigned shifts ensuring efficient and safe procedures

Coordinate with various departments including security customer service and maintenance for seamless operations

Respond to and manage operational emergencies and unusual situations

Ensure compliance with all aviation regulations and company policies

Monitor passenger flow and terminal activities implementing adjustments foroptimalservice delivery

Address and resolve customer complaints and operational issuesin a timely manner

Supervise guide and support operational staff providing leadership and direction

Communicate effectively with airline representatives ground handlers and airport authorities

Perform anyadditionalduties as assigned by management

QUALIFICATIONS

18 years of age or older

Eligible to work in the United States

Must have a valid state-issued drivers license with an acceptable driving record

5 Years transportation/aviation operations experience

Knowledge of the Aviation Industry

Communicate effectively in English (reading writing speaking)

Ability to access and interpret information in print and electronically including theuseofelectronic devices includingIPads/Tablets Computers and Mobile Devices

Effectively communicate with colleagues and clients both in-person and through electronic means

Pass a background check and drug screen

Eligibility toacquireneeded credentials and clearances (FAA TSA Port Authority U.S. Customs and U.S. Postal- as applicable)

Airlines are 24/7 so we need our team members to beflexible to work various shifts including nightsweekendsand holidays

To perform this job successfully an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment knowledge skill and/or ability. Reasonable accommodation may be made to enable individuals with disabilities toperformthe essential requirements.

PHYSICAL ACTIVITY/WORKING CONDITIONSMAY INCLUDE:

Ability tolift upto 70 pounds

Prolonged standing and walkingin an indoor/outdoor environmentas applicable

May needto reach witharms and grasp withhands

May needto push pull

May needto bend stretch squat kneel

Exposure to moderate and at times high noise levels

Be able to hear and respond to the spoken voice and to audible alarms

Tasks may involve repetitive motions of thearmswristshandsand/or fingers

Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision ability to judge distances and spatialrelationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)ââ

The pay rate listed on this post is what thecompany reasonablyexpects to pay for this position. However individual compensation may vary based on factors including qualifications skills competencies education and experience.

PrimeFlightAviation Services proudâto be anequal-opportunityemployer. All applicants and employees are considered and evaluated for positions atPrimeFlightAviation Service regard to race ethnicity religion color sex gender gender identity or expression sexual orientation national origin ancestry uniform service member and veteran status marital status pregnancy age protected medical condition genetic information disability or any other protected status in accordance with all applicable federal state/province and local laws.

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Required Experience:

Manager