Dry Market Assistant Manager

Report to the General Manager of Retail and Corporate Retail and assisted in overseeing daily front-end and retail operations to ensure exceptional customer service operational efficiency and compliance with company standards. Directly managed the Front End Leads and Grocery Manager providing leadership coaching scheduling support and performance management. Collaborated with department leaders to support merchandising inventory control staffing training and execution of retail initiatives across the store while maintaining high standards for product quality and the overall guest experience.

• Supervise daily Front End and retail operations ensuring exceptional guest service and efficient store performance.
• Lead train coach and support team members while assisting with hiring scheduling payroll performance evaluations and employee development.
• Oversee cash office functions including processing daily cash and credit transactions preparing bank deposits documenting overages and shortages and maintaining accurate sales records.
• Approve voids returns exchanges and employee discounts in accordance with company policies.
• Monitor and order Front End operational supplies to maintain business continuity.
• Assist in merchandising and inventory management by creating product lists coordinating product rollouts and phase-outs and supporting pricing and promotional strategies to maximize profitability.
• Analyze financial and operational data to identify opportunities for improved sales efficiency and guest satisfaction.
• Investigate document and resolve employee and guest concerns while maintaining compliance with company policies and procedures.
• Collaborate with store leadership to achieve operational financial and customer service goals.
• Perform additional duties as assigned to support overall store operations.

Salary for this role: $70k-$80k

Qualifications :

• Bachelors Degree
• 3 years of retail or grocery management experience in a high-volume fast-paced environment
• Excellent verbal and written communications skills
• Exceptional leadership motivational and team-building skills  
• Advanced proficiency in MS Office
• Experience with Italian products and wine strongly preferred 

Additional Information :

Benefits and Perks

• Medical Dental Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is an equal employment opportunity employer. It is the Companys policy to not unlawfully discriminate against any applicant or employee on the basis of race color sex sexual orientation religion national origin age disability or any other characteristic made unlawful to consider by applicable federal state or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eatalys policy to comply with all applicable federal state and local laws regarding consideration of unemployment status salary history credit/bankruptcy history and criminal background/conviction history in making hiring decisions.  If contacted for an employment opportunity please advise Human Resources if you require accommodation.

Remote Work :

No

Employment Type :

Full-time