Draft Manager

INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED FOR EMPLOYMENT OPPORTUNITIES

Overview

The Draft Manager is responsible for leading the day-to-day operations of the Draft and Special Events Team ensuring exceptional service to customers through the maintenance troubleshooting and repair of draft beverage systems. This position also oversees the planning and execution of special events department staffing equipment and inventory scheduling and departmental expenses.

This role combines technical draft-system expertise with strong leadership and customer service. The Draft Manager develops the department team establishes service expectations coordinates resources and works closely with Sales and other internal departments to ensure customer needs are addressed professionally safely and efficiently.

Typical Duties

• Manage services to all draft accounts relating to Company products in a timely manner for all new and existing accounts
• Manage all area special events including analyzing to increase future event profitability set up and operation of special events
• Coordinate assigned Special Events including equipment delivery set up end of event clean up and return of material and equipment
• Maintain and manage department budget including payroll overtime parts and equipment
• Recruit train supervise and evaluate department staff
• Train sales teams on basic draft system troubleshooting as needed
• Work to ensure the highest level of service and accountability
• Evaluate and maintain inventory levels for draft supplies and equipment
• Develop and maintain positive cooperative and team-oriented relationships with coworkers supervisors managers and others you come into contact with through your job

Skills & Qualifications

• Valid Drivers License
• Draft Beer experience preferred
• Problem solving time management and organizational skills
• Reliable and self-motivated
• Knowledge of customer service standards
• Experience with Microsoft Office (Excel Word Outlook etc.)
• Ability to maneuver 168-pound kegs and 35-pound cases of beer