Document Management Specialist

Job Description:

This person provides customer service as it relates to areas ofinvoicing including acquisition distribution filing and billing.

Qualifications: This person should have an associates degree and two years of prior experience in clerical support functions or the knowledge of the factoring industry is preferred but not this position emphasis is placed on servingthe customer in a cordial and efficient manner. This person shouldpossess good communication skills plus a genuine interest insatisfying the needs of the customer. Ability to take direction frommanagement and senior team members and meet deadlines isrequired.

Principal Responsibilities:

• Provide customer service and address customer & account debtors needs directly as theyrelate to invoicing acquisition distribution filing and billing. This includes assistingcustomers on the phone determining their needs notifying appropriate staff of customersneeds and routing to the appropriate areas.

• Reconcile and maintain original bills of lading and bill to Account Debtor as directedfollowing established procedures of Distribution Crosscheck Audit and Data Entry/Uploadfor customers submitted invoices.

• Manage the unique billing process and requirements for certain identified account debtors.

• Process all outgoing billing in a timely manner.

• Manage the notice of assignment process and file confirmations as directed.

• Maintain filing system for all reports and other miscellaneous items.

• Scan file and retrieve all invoices in and out of the optical library.

• Act in accordance with FBT policies and procedures as set forth in the employee handbook.

• Adhere to compliance procedures and participate in required compliance training.

The anticipated salary range for this role is between $19.57 and $30.88 per hour. This range is a good faith estimate for the position. The actual compensation offered to a candidate may differ based on various factors including the individuals relevant experience training skills work location and other considerations. For those in eligible roles we offer incentive compensation based on individual performance. Furthermore this role may qualify for a variety of benefits such as Medical Dental and Vision insurance Health Savings Accounts 401(k)/ESOP Paid Time Off Flexible Work Arrangements Paid Parental Leave and Student Loan Repayment Assistance. Learn more at

Compensation Grade

First Bank & Trust is an Equal Opportunity Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression national origin disability or status as a protected veteran. Read our completeEqual Employment Opportunity Policy Statement. Applicants who would like to request reasonable accommodation to the application or interview process should call Human Resources at 800.843.1552 or email.