Division Director, Home Health Services

Location: Danvers MA

Schedule: Monday - Friday 8:00 AM - 4:00 PM 40 hours per week

Target Salary: $138000 - $145000 annually

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on multiple factors including but not limited to the individuals experience education and internal equity.

Job Summary

Northeast Arcs Clinical Services division is seeking an experienced and mission-driven leader to serve as Division Director Home Health this role you will provide strategic business and operational leadership for Northeast Arcs home health services including continuous skilled nursing and homecare. Serving as the agencys Home Health Administrator this role is appointed by and accountable to the governing body and is responsible for all day-to-day operations of the home health component of the organization. You will own the divisions financial performance workforce development business growth and regulatory compliance ensuring that services are high quality financially sustainable and aligned with regulatory standards. This is an opportunity to make a meaningful impact by strengthening outcomes and expanding services that directly support Northeast Arcs mission of helping people with disabilities become full participants in their communities.

Responsibilities

• Serve as the Home Health Administrator appointed by and accountable to the governing body with responsibility for all day-to-day operations of the home health division
• Own the Divisions financial performance including annual budget development forecasting P&L management cost control and monthly variance reporting
• Oversee the revenue cycle including intake and authorization billing accuracy claims collections denials management and timely reimbursement across Medicare MassHealth managed care and other payers
• Develop and execute business plans to grow census and revenue including new service lines referral partnerships and payer relationships
• Lead workforce planning recruitment onboarding training retention and performance management for Division staff; participate in final hiring and separation decisions in accordance with agency policy
• Ensure full compliance with the Medicare Home Health Conditions of Participation state requirements accreditation standards and payer contracts; serve as primary contact for audits surveys and licensing reviews and lead any corrective action
• Oversee the Divisions quality assessment and performance improvement (QAPI) activities incident and complaint management and risk mitigation in partnership with Clinical Managers
• Represent the Division as an active member of the Senior Leadership Team and Joint Agency Management Team (JAMM) contributing to agency-wide planning management and communication

Qualifications

Education

• Bachelors degree required; Masters degree in healthcare administration public health social work business administration or a related field preferred (e.g. MHA MPH MSW MBA)
• Clinical background (RN) is a plus but not required

Experience

• At least 5 to 8 years of progressive management experience in home care visiting nursing services or a similar healthcare service including senior-level business or operations leadership
• Demonstrated experience managing a budget or P&L including revenue cycle billing reimbursement and cost management
• Must successfully complete and pass all required background checks as a condition of employment

Skills and Knowledge

• Demonstrated commitment to Northeast Arcs mission vision values and the people we serve
• Strong business acumen including financial analysis budgeting and data-driven decision-making
• Proven track record in business development program design and payer/contract negotiation
• Working knowledge of the Medicare Home Health Conditions of Participation MassHealth and other payer requirements
• An inclusive leadership and management style that builds develops and retains high-performing management teams
• Strong strategic thinking with the ability to operate at both the tactical and systemic level
• Ability to manage multiple priorities in a demanding environment; excellent interpersonal and organizational skills

Physical Demands

• Requires someone to sit for long periods of time talk on the phone and enter information into the computer for at least 70% of the day; infrequent light physical effort required

Benefits & Perks

At Northeast Arc we offer a competitive and comprehensive benefits package that supports your well-being and growth. Its our goal as an employer to provide an enriching and supportive environment for our employees and their families.

With that goal in mind we are proud to offer the following:

• Medical dental and vision coverage (for employees working an average 30 hours per week)
• Generous paid time off including vacation sick time and 12 paid holidays
• Flexible Spending Accounts (health care and dependent care)
• Group Life Insurance
• Additional voluntary insurance options and discount programs
• 403(b) retirement plan with limited company match
• Employee Assistance Program and Mental Health Hub
• Ongoing professional development (trainings conferences CEUs and more)
• eAcademy online learning platform
• Mileage reimbursement (where applicable)
• Additional perks including employee discounts and more

About Us

Northeast Arc is a non-profit organization with the goal of ensuring that children and adults with disabilities are able to live work engage in civic life and play in the community. Employment at Northeast Arc is more than just a job. We are a mission-driven agency committed to changing lives and discovering abilities. Whether its the individuals we serve or our employees who support them we know that each person has a unique set of skills and contributions to make.

We are an Equal Opportunity employer and do not discriminate on the basis of race ancestry color religion sex age marital status sexual orientation national origin medical condition disability veteran status or any other basis protected by law.

Keywords: Home Health Director Home Health Administrator Clinical Services Healthcare Operations Home Care Leadership