District Manager

TOCA

Job Location:

Detroit, MI - USA

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

About TOCA Soccer
At TOCA we are passionate about people and the power of sport. We believe in creating an environment that becomes the third home for our guests where they learn where they live and where TOCA becomes the place where they play. Whether theyre kicking a soccer ball for the first time focused on finding their best or rediscovering their passion for the game we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring regardless of background and skill level. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA whether it is our dedicated team members or esteemed guests.

What makes a TOCA Teammate We value an individual that seeks to...

Play Hard

Care Deeply

Grow Together

Strive for Excellence

Create Awesome Experiences

Why Youll Love Being a Part of the TOCA Team
Youll have full access to our TOCA Treats which include (but are not limited to!):

Competitive Pay & On-Demand Pay
Career Growth & Development
Employee Assistance Program
Active & Fit Membership
Benefits Hub Discount Marketplace

So many TOCA Perks we cant name them all but well try:
4 TOCA Training Sessions 50% Off Classes Free Pick-Up/League Play 1 Free Birthday Party Food & Beverage Discount and 2 Free Packages to share with your squad. Whew!

Job Highlights:
Job Title: District Manager
Location: Michigan & Ohio Markets
Reports To: Senior Director of Operations
Employment Type: Full-Time

Position Overview:
The District Manager drives performance across multiple TOCA centers across Michigan and Ohio by developing General Managers scaling consistent player and guest experiences and delivering market growth. This leader ensures every center operates as a high-performing business development environment and community hub aligned with TOCAs mission. This role is responsible for elevating leadership capability strengthening operational execution and expanding TOCAs market presence while maintaining excellence in player development and guest experience.

Your Game Plan:

On the Field: Business & Operational Performance (40%)

Drive consistent execution profitability and product excellence across all centers
Hold General Managers accountable for delivery of TOCA Experience Commitments
Drive performance across all TOCA products through structured leadership and performance coaching
Improve revenue growth utilization and revenue per square foot performance
Monitor retention NPS and engagement metrics to increase lifetime value
Ensure coaching standards curriculum execution and training technology drive measurable player development
Maintain brand safety and operational consistency across all locations

Team Captain: Leadership & Talent Development (30%)

Recruit develop and coach General Managers into strong business and experience leaders
Build leadership pipelines and succession plans across centers
Drive accountability through performance coaching and talent reviews
Scale TOCA culture service standards and teammate engagement
Champion learning coaching education and technology adoption

Home Field Advantage: Guest Experience & Brand Leadership (20%)

Ensure each center operates as TOCAs third home for players families and communities
Drive consistent guest lifecycle execution from first visit through long-term engagement
Strengthen relationships with local clubs schools and youth organizations
Protect and elevate TOCAs brand presence and reputation in each market
Partner with Marketing and Sales to drive acquisition retention and product expansion

Big Picture Play: Market Growth & Strategic Execution (10%)

Use performance data and center analytics to guide leadership coaching and business decisions
Identify operational improvements programming opportunities and innovation initiatives
Support regional expansion efforts and ensure readiness for new center openings
Provide field insights to inform product development and company initiatives

What You Bring to the Pitch

Required:

5 years of multi-unit leadership experience in retail hospitality sports fitness or experiential businesses
Proven track record of driving revenue growth and operational performance across multiple locations
Experience developing and coaching General Managers or senior-level leaders
Strong financial acumen with experience managing P&L performance
Ability to lead in fast-paced growth-oriented environments
Strong communication coaching and performance management skills
Willingness to travel within assigned markets

Preferred Skills

Experience in youth sports fitness or experiential brands
Background in scaling multi-location operations
Experience supporting new market openings or expansion initiatives
Passion for player development and community impact

Required Experience:

Manager

About TOCA SoccerAt TOCA we are passionate about people and the power of sport. We believe in creating an environment that becomes the third home for our guests where they learn where they live and where TOCA becomes the place where they play. Whether theyre kicking a soccer ball for the first time...