District Manager

District Manager

MarketSource is a sales acceleration company focused on delivering better outcomes for many of the worlds most iconic brands. We design operationalize and execute managed sales and customer experience solutions for companies in B2B and B2C environments.

Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first working together to make others successful and establishing a rich and empowered work culture we create opportunities for our people and the businesses we serve to be successful.

Summary

The District Manager role requires meeting and exceeding client field expectations with overall district responsibility for Client Program effectiveness and client/customer satisfaction. To do their jobs effectively the District Manager must have excellent client service skills the ability to identify hire train and manage talent and the ability to lead and develop others. District Managers must have powerful performance management and coaching skills allowing ongoing development of their employees. This position will be responsible for managing both full-time and part-time employees.

Essential Job Functions:

• Manage all aspects of program execution within assigned territory
• Establish and maintain critical relationships with client and program leadership
• Ensure and promote strong relationships with the field team and program leadership to ensure communication continuity and adoption of all directives
• Ensure employee satisfaction through progressive employee engagement
• Interview and hire high quality full time and part time employees
• Manage attrition through key performance indicators
• Manage performance in territory to achieve all objectives

Work collaboratively with field leadership to achieve all client and program objectives

Communicate and execute the launch of projects and initiatives

Participate in and deliver regular program leadership meetings

Provide regular reports to program leadership

Participate in and complete all required training and ensures all employees in territory are fully trained at all times

Provide feedback on current performance metrics derive plan of action for future progress and ensure execution to that plan

Provide responsibility for distribution tracking and retention of all team resources

Gather intelligence through visit observation and synthesize into strategic recommendations

Directly coach and train management and/or representatives within territory

Responsible for all operations within the assigned territory

Required Knowledge Skills and Abilities:

Proven record of accomplishment as a successful leader and multi-unit manager

Possess elevated level of business acumen

Ability to train and develop subordinates

Demonstrated leadership motivational and influencing skills

Ability to prioritize organize problem solve meet deadlines and goals

Ability to communicate effectively and provide follow-up

Capability of working in a team-oriented environment that is fair open and honest

Excellent written/oral communication and interpersonal skills

Ability to present to senior leaders and executives as well as small and large groups

Integrity and ability to maintain confidentiality and personal credibility

Ability to tackle complex issues and develop innovative and practical solutions

Action and detail oriented; able to prioritize while handling multiple tasks and self-starter

Quick and strong decision-making skills

Proficient in all MS Office Suite; Word Excel and PowerPoint

Job Requirements:

Bachelors Degree or equivalent work experience in lieu of degree

2 years experience in industry-related field

3 years experience in management or leadership role

75% travel; 2-3 weeks per month

MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race sex age color religion national origin veteran status disability sexual orientation gender identity genetic information or any characteristic protected by law. If you would like to request reasonable accommodation such as the modification or adjustment of the job application process or interviewing process due to a disability please call or email

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections plan or program terms. This role may be eligible for the following:

• Medical dental & vision
• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO Vacation or Sick Leave)

San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Los Angeles Candidates only: We will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.

Unincorporated Los Angeles County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Where applicable in accordance with the Los Angeles County Fair Chance Ordinance for Employers Candidates must satisfy all pre-employment screening criteria and may be disqualified due to criminal history because the requirements of this position as outlined above may include: access to valuable company assets; exercise of good judgment and performance of duties safely under work conditions that may be stressful including under supervision of client; access to sensitive personal or financial information; and/or access to objects that may be used to inflict injury or harm to others.