DispatcherClerk III

APPLICATIONS FOR THIS POSITION WILL BE ACCEPTED UNTIL THE POSITION HAS BEEN FILLED.

MONTGOMERY COUNTY RESERVES THE RIGHT TO CLOSE THIS POSTING WITHOUT NOTICE.

APPLICATION REQUIREMENTS:

1.) YoumustFIRSTtake the Montgomery County Clerical Test and pass with the required scoresBEFOREyou can submit an application for this position.

**How to request Clerical Testing:Send request by email to:Subject Line:Clerical TestingInclude in body of email: Last name First name**

WATCH YOUR EMAIL:An email with your clerical test invitation will be sent to you. Follow instructions provided in email. Please note the actual test will come from the email address: so check your spam/junk folder as well.*Please allow up to 72 hours for Human Resources to respond*

- TEST TYPE & SCORE REQUIREMENTS FOR THIS POSITION:Typing: Net 35wpm Admin: 70% Math 70%

Department:Montgomery County Animal Services

Job Title:Clerk III (Animal Control Dispatch)

Job Grade: 6

Hourly Pay Rate:$18.95 - $23.72

Location:8535 State Hwy 242 Conroe TX 77385

Civil Service: Yes

Shift Hours:Monday Friday 8:00am 5:00pm (1 hour lunch).

Education Experience and Skill Requirements

Must have a high school diploma or equivalent

General office/Clerical experience

Customer service experience

Ability to work well with the Public in person and/or by phone by writing or email

Excellent written and verbal communication skills

Ability to work well under pressure with constant interruptions

Prior experience working with a municipality government or nonprofit Animal Shelter a plus

Strong computer skills. Chameleon software experience a plusMUST be a Team player able to work in a fast-paced environment and multi-task

Compassion for animals

Comfortable working in shelter environment

Knowledge of animal breeds and behavior helpful

Willingness to cross-train and accept additional duties as assigned

Able to meet attendance requirements and work any schedule as assigned

Ability to work offsite events nights and/or out of state if needed

Bilingual English/Spanish preferred

• Ability to work in person not remote.

Primary Job Duties

Answer Animal Control and Animal Shelter telephone calls promptly and courteously providing accurate information and documenting detailed information

Dispatch Animal Control Officer calls for service in Computer system and communicate professionally by radio

Process certified mail

Complete timely and accurate computer data entry ensure data integrity using both paper and computer-based filing systems

Ensure the workstations are kept clean orderly and maintained daily

Operate and maintain general office equipment and report equipment or supply needs

Any other duties as assigned

**After receiving a conditional offer of employment applicant must pass a drug screen (1/2 cost $20.00 responsibility of applicant) and may need a physical agility test (1/2 cost $22.50 responsibility of applicant) before becoming an employee of Montgomery County.

Montgomery County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.