Dispatcher

Dispatcher

ABOUT SCHUPAN

We have been building sustainable material solutions since 1968. At Schupan you will find a people-first culture opportunities to grow and competitive pay all while being part of a team working toward a more resourceful future.

OUR CORE VALUES

Integrity Compassion Empowerment Sustainability

WHAT YOU WILL ACHIEVE

The Dispatcher oversees daily dispatch operations ensuring efficient coordination of drivers loads routes and schedules.

HOW YOU WILL DO IT

• Oversee equipment dispatch operations to ensure precise customer-specific pairing of tractors trailers and specialized containers.
• Utilize dispatching and routing software to assign loads and track fleet movement.
• Monitor driver progress delivery times and route updates throughout the shift.
• Respond promptly to issues such as delays equipment breakdowns customer changes or weather impacts.
• Optimize routing to increase efficiency.
• Support the Transportation Operations Manager in providing ongoing performance feedback.
• Act as shift lead escalating issues to management as needed.
• Communicate clearly and professionally with CDL A drivers regarding load details expectations and updates.
• Serve as a liaison between customers dispatch and drivers.
• Resolve customer inquiries regarding shipment status delays or other concerns.
• Communicate with the scale room maintenance and related teams to facilitate equipment transfers for preventive maintenance.
• Perform other duties as assigned.
• Exhibit behaviors that reflect the companys core values: Integrity Empowerment Sustainability and Compassion.

WHAT WE NEED FROM YOU

Basic requirements:

• Excellent communication multitasking and problem-solving skills
• Knowledge of truck maintenance
• Maintain working understanding of DOT/FMCSA regulations
• Ability to adapt to changes in a fast-paced work environment manage competing demands and deal with frequent change delays or unexpected events
• Ability to manage difficult or emotional situations solicit customer feedback to improve service and respond to requests for service and assistance

Physical requirements:

• Frequently lift move or position materials weighing up to 50 lbs.
• Exposure to outdoor climate
• Remain in a seated position for 65% of the scheduled shift
• Routinely performs repetitive movements such as bending twisting reaching and lifting
• Personal protective equipment (PPE) is required in the production department and other designated areas

WHAT YOU CAN EXPECT FROM US

• Pay: $25$30/hr plus bonus and benefits package
• Schedule: Day shift MondayFriday
• Weekly pay
• 16 days of PTO in the first year
• 401(k) with match starting Day 1
• Medical dental and vision coverage effective the 1st of the month after hire
• HSA with company contribution up to $1500 FSA and wellness premium discount
• Company-paid life insurance short- and long-term disability parental leave and tuition reimbursement
• Pet insurance healthcare concierge wellness center ERN and more!

This job description describes the general nature and level of work expected. Additional duties may be assigned as needed.

OUR COMMITMENT TO INCLUSION & BELONGING

Schupan is committed to working with the broadest talent pool possible. We believe diverse perspectives foster innovation and engagement and allow us to attract creative people and develop the best solutions for a more resourceful future. All qualified individuals are encouraged to apply.

We are also committed to an inclusive application and interview process. If you are a candidate with a disability and require a reasonable accommodation to submit an application please contact Human Resources at . Please include your full name the role youre applying for and the accommodation needed to assist you with the recruiting process. We ask that you only reach out if your disability prevents you from completing our online application.

Schupan is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other characteristic protected by applicable law.

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