Dispatcher HVAC & Plumbing
Austin, TX - USA
Job Summary
Position: Dispatcher - HVAC & Plumbing
Pay: $20-$23 per hour
Schedule: 10:30-7pm with rotating weekends (one day off during the week days)
Full-time year-round work
Join ARS the nations largest provider of residential HVAC plumbing and electrical services with 7000 team members and over 50 years of experience. We are looking for a experienced HVAC or Plumbing Dispatcher to work at our service center at our Austin office.
What We Offer:
Weekly pay via direct deposit
Paid training and onboarding
Insurance available after 31 days
Low-cost medical (as low as $5/week)
Dental vision HSA/FSA
401(k) with company match
13 days PTO 8 paid holidays
Company-paid life insurance
Clean office environment with strong team culture
Career growth within a national service network
As a Dispatcher you will:
- Ensure that service technicians are dispatched efficiently and customer needs are met promptly
- Manage call flow from our service platform coordinate scheduling and guide field teams throughout the day
- Need strong communication and local area knowledge to be successful in this role.
What You Need as a Dispatcher:
Prior dispatch scheduling or call center experience.
- Previous HVAC/Plumbing dispatch experience preferred but not required.
Proficiency in Microsoft Office and multi-line phone systems.
Familiarity with local geography to support route planning.
Must report daily to the office (not a remote position).
Flexibility to work assigned shifts and weekend rotations as needed.
Must pass background check and drug screening.
Note: This posting outlines potential pay ranges and opportunities which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race color religion sex national origin age disability or any other protected status under applicable federal state or local laws. Privacy policy available upon request.
About Company
We are a leader in the Collections industry with over 25 years of experience. We have well-established partnerships with some of the world's largest and most sophisticated financial services organizations, including banks and credit card companies. We work with customers in all 50 st ... View more