Dispatcher
Grand County, CO - USA
Job Summary
The Dispatcher position is responsible for receiving emergency and non-emergency calls from the public broadcasting calls to police fire and ambulance units and providing pre-arrival instructions to callers.
Minimum Rate:$57251.99 annual $27.52/hr.
Additional $2.00/hr. shift differential for hours worked outside of business hours (7 a.m.-5 p.m.).
- Answers all telephone 911 and radio calls including emergency calls for police fire and emergency medical assistance; obtains essential information from caller assesses the situation and dispatches appropriate personnel and equipment; provides responders with pre-arrival information.
- Performs emergency medical dispatches according to established protocol cards.
- Tracks all responders and times associated for court document purposes.
- Ensures that all responders are accounted for and all requests for additional resources are fulfilled.
- Arranges for medical transport out of county by ambulance and helicopter maintaining direct communications with flight-for-life and crew members.
- Organizes routine and emergency search and rescue missions gathering coordinates and keeping field personnel informed of resources available.
- Monitors police radio to observe safety of deputies and dispatch backup units.
- Contacts coroner on request of sheriff deputy or ambulance personnel.
- Contacts and coordinate with other County departments and external agencies for emergency and non-emergency situations as required such as: State Patrol Division of Wildlife Forest Service Public Health Nurse Social Services Bureau of Land Management maintenance offices in towns within the County and others.
- Contacts sheriff deputies to verify assignment locations monitors dispatched units and when necessary serves as liaison with caller.
- Documents and records all calls using the Computer Aided Dispatch (CAD) system and maintains audio recordings of each call.
- Operates the Colorado and National Crime Information Centers (CCIC/NCIC) computers according to established regulations to verify missing and wanted persons and property and check Be on the Look Out (BOLO) messages and other messages; enters data.
- Monitors emergency traffic from surrounding Counties and other agencies in the event Grand County becomes involved.
- Answers non-emergency calls for public service and directs caller to appropriate agencies such as state patrol or department of transportation; provides information such as road conditions and road closures.
- Verifies enters and deletes warrants and routine radio traffic information in the Sheriff Office computer system; researches enters release and cancels warrants and various reports.
- Collects compiles and indexes a variety of data and prepares summary reports.
- Updates geographical data in the dispatcher book and the CAD system.
- Attends continuing education as required.
- Performs general clerical work as required.
- Performs routine office cleanup activities.
- Monitors alarm systems to detect illegal entry into business establishments.
- Performs other related job duties as assigned.
Education and Experience:High school diploma or general education; and one (1) year of general office experience; or an equivalent combination of education and experience.
First-aid/CPR certification. Must obtain CCIC NCIC and Emergency Medical Dispatch within six (6) months after appointment.
Questions should be directed to the Sheriffs Office at .