Dispatcher

We strive to help each patient reach their highest level of medical independence by delivering equipment and services seamlessly with exceptional care.

As a Dispatcher youll keep daily distribution operations running smoothly by coordinating routes and aligning resources to meet patient service needs. You will manage delivery pickup exchange and service stops through POD; verify order accuracy; and assign work to the appropriate location route driver or Field Service Technician based on priority capacity and staffing. Youll track progress throughout the day rebalance workloads and resolve issues quicklyescalating operational concerns when needed. Time-sensitive requests (hospital discharges hospice STAT orders and patient safety needs) are prioritized according to procedure.

Required qualifications/skills:
- At least 21 years old and federally eligible to operate commercial vehicles in interstate commerce
- Valid drivers license with a clean driving record
- Strong customer service communication and attention to detail
- Dispatch/logistics/transportation or DME/HME/healthcare experience preferred
- Comfortable learning software systems; able to work independently and make timely decisions

Apply today to help ensure patients receive dependable on-time service.

Youll begin by opening POD and validating the days route boardovernight updates high-priority requests and any capacity constraints. From there youll sequence stops confirm details and keep drivers and technicians aligned on timing and expectations. Throughout the shift youll monitor progress in real time document changes and reassign work as conditions change (traffic add-ons equipment issues or patient availability). When hospital discharges hospice needs STAT orders or safety concerns arise youll triage quickly and escalate as needed to keep service on track. Youll finish by reconciling completed stops capturing exceptions and preparing a clear handoff for the next day.

We offer Medical Dental and Vision coverage plus Life Insurance. Youll also have access to a 401(k) Paid Time Off and a Competitive Salary.