Dispatch Specialist GROWMARK, Inc. Bloomington, IL

SALARY RANGE: $60100.00 - $82662.50

GROWMARK is an agricultural cooperative serving almost 400000 customers across North America providing agronomy energy facility engineering and construction and logistics products and services as well as grain marketing and risk management services. Headquartered in Bloomington Illinois GROWMARK owns the FS trademark which is used by its member cooperatives. GROWMARK also owns and operates SEEDWAY the largest full-line seed company in the United States. More information is available at .

SCHEDULE: 11:00 AM 7:15 PM

PURPOSE AND SUMMARY STATEMENT

Maintains information on customer orders product prices product cost and selects the best priced product / freight combination for member cooperatives and tenders to carriers and / or schedules deliveries in a manner that meets customer requirements while minimizing overall GROWMARK costs.
Provides service solutions to all customers both internal and external.

ESSENTIAL JOB FUNCTIONS

Responsible for dry cargo freight order entry route load configurations and scheduling product division pick-ups in a manner that meets member cooperative and product division delivery expectations while minimizing overall GROWMARK cost.

Responsible for all LTL functions including order entry dispatch brokerage freight bill audit/payment reconciliations rate quotes claims and rate negotiations.

Manage carrier relationships and tender loads to appropriate carriers based on transit time cost and service levels.

Monitors carrier progress at fulfilling customer requirements via monthly quality calls and daily contacts with customers and carriers.

Track and trace deliveries and manage problems and exceptions when they arise.

Communicate and coordinate with customers and distribution centers to ensure expectations are met.

Audits carrier bills by comparing carrier miles and rates to GROWMARK miles and the carriers freight rate tables and/or contract. Monitors demurrage costs to ensure customers are invoiced for the proper amounts.

Supports sales by working with product managers Fleet Operation Managers and Manager Brokerage Sales and Marketing.

OTHER JOB FUNCTIONS

Maintains distribution center loading/unloading instructions and montiors data integrity as problems arise.

Responsible for working with the Fleet Operations Managers and ManagerBrokerage Sale & Marketing to approve or disapprove reconciled freight charges.

Follows GROWMARKs Code of Conduct and Corporate Compliance Program Environmental Health and Safety OSHA and DOT policies and procedures as they apply.

Performs all other duties as assigned.

REQUIREMENTS

Normally requires a college degree in transportation or equivalent thereof and at least 2 years related experience to demonstrate transportation and dispatching knowledge.

Demonstrates essential abilities including business knowledge collaboration communication customer focus decision making and skill development.

Proven professional communication persuasion and customer service skills.

Demonstrated planning organization problem-solving skills and the ability to coordinate extreme peak demands and time pressures.

Proven ability to work independently and in a team-oriented environment.

Ability to work extended hours and weekends as demand requires.

Must have and maintain a valid drivers license and satisfactory driving record.

Ability and willingness to participate in required training that may include education on GROWMARKs policies and procedures and additional training as it relates to the requirements of the position.

At GROWMARK we are dedicated to supporting the long-term financial well-being of our employees through a fully funded pension a cornerstone benefit that ensures security for the future. We offer a comprehensive benefits package that includes medical dental vision and life insurance along with a variety of supplemental plans like accident critical illness disability hospital indemnity and identity theft protection. To promote a healthy work-life balance employees enjoy generous paid time off (PTO) paid holidays and parental leave giving you time to recharge and focus on what matters most. Additionally our 401(k) plan with company matching helps you plan for retirement while our free Employee Assistance Program (EAP) supports your overall well-being. Whether youre starting your career balancing family life or planning for retirement our company is committed to providing employees with a comprehensive and competitive Total Rewards package that meets your needs at every stage. Benefits eligibility may vary depending on the position.

Actual compensation will be determined based on experience location and other factors permitted by addition to base pay certain roles may be eligible for bonuses incentives and commissions.

We are an equal opportunity/Disabled/Protected Veteran Employer. All individuals regardless of demographic or other background are encouraged to apply. Further as a federal state and local contractor we comply with government regulations and executive orders as applicable including affirmative action responsibilities for qualified individuals with disability and protected veterans.

Employment is contingent on among other things receipt of an acceptable and job-related background check drug test motor vehicle report and/or reference check as applicable and permissible by law.