Dispatch Operator First Shift

Primary City/State:

Category:

Shift:

Department:

Varied Hours/Varied Days

Sign-on bonus $2500.

Great care starts with great people. (Like you.)

At HonorHealth youll find something special. From humble beginnings in 1927 to one of Arizonas largest nonprofit healthcare systems our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

• Keeps customer service as first priority in all interactionsAnswers and responds to internal external and security dispatch call trafficInteracts with multiple software platforms to problem solve and serve callers needsProvides numbers resources and/or information to callers of all typesCompletes documentation for all calls and service lines supportedAlert and activates resources to emergency codes security issues including staff and patient needsCovers the Customer Navigation Centers phones after hours nights weekends and holidaysActivates mass notification calls paging on-call resources and locates other as needed assetsMonitors surveillance cameras child abduction radio traffic monitoring software for facilities panic alarms documentation for security tasks deploys them to calls and tracks their movementCovers or takes call after hours for other service lines or call centers (Hope line Cancer Center Interpreters)Assists in training and precepting new staffHelps maintain department resources service books downtime resources and flip charts

• Associates Degree - Preferred
• High School Diploma or GED - Required

• Entry level position. Will provide on the job training - Required
• Call answering and radio dispatching experience - Preferred
• Other Hospital operator and/or security dispatching experience - Preferred

Were all in for your career.