Dispatch Coordinator

• Coordinate and schedule daily deliveries and pickups.
• Monitor delivery routes and drivers progress to ensure on-time service.
• Handle delivery issues delays and schedule changes as they arise.
• Communicate effectively with drivers customers and internal staff to resolve problems quickly.
• Update dispatch schedules and maintain accurate records in the dispatch management system.
• Respond to customer inquiries regarding delivery status and service requests.
• Work closely with warehouse and operations teams to ensure orders are prepared and dispatched on time.
• Ensure drivers have the necessary paperwork route information and equipment.
• Track and report delivery performance delays and operational issues.
• Maintain compliance with company policies safety regulations and transportation procedures.
• Assist with administrative duties including filing data entry and reporting as needed.

• High school diploma or equivalent; associate degree preferred.
• 2 years of dispatch logistics transportation or customer service experience preferred.
• Ability to work in a fast-paced environment and prioritize changing demands.
• Proficient in Microsoft Office (Word Excel Outlook) and dispatch/logistics software.
• Maintain consistent attendance and punctuality recognizing that dependable performance is essential to ensuring uninterrupted dispatch operations and supporting drivers customers and internal teams.
• Strong problem-solving and decision-making skills.
• Ability to remain calm and professional under pressure.

• Knowledge of routing and scheduling practices.
• Experience with GPS tracking and transportation management systems (TMS).
• Strong attention to detail and accuracy.
• Ability to build positive working relationships with customers drivers and team members.

Work Environment

• Office-based position with frequent communication by phone and email.
• May require occasional overtime weekends or holidays based on operational needs.

ALL ABOUT JENSEN INFRASTRUCTURE
Like you our founder Don Jensen was looking for a way to support his family so he started his company in 1968. Since its founding weve supported communities across Nevada California Arizona Washington Missouri and Hawaii.

Jensen likely impacts your daily life. We build culverts to drain water from your neighborhoods underground utility boxes to hold cables and manholes to allow workers access to the sewers deep below the roads we drive on. And thats just a small sample of what we do at Jensen daily.

When you work at one of Jensens many locations you will enjoy the close relationships and camaraderie of a small company while being part of a larger well-established growing company.

We are committed to ensuring employment practices that promote equal opportunities. Please let us know if you require any reasonable accommodation during your interview.

We consider the wide variety of factors in making compensation decisions including job-related knowledge; skillset; experience education and training; certifications; and other relevant business and organizational factors.

Additional Compensation and Benefits: Jensen Infrastructure offers various competitive benefits including medical dental vision life insurance disability insurance PTO and 401k with a Company match. The successful candidate may also be eligible to participate in Jensens annual incentive program subject to the rules governing such programs. Incentive awards will depend on various factors including without limitation individual and company performance.