Director Used Vehicle Sales
Saint Louis, MI - USA
Job Summary
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Job Description:
SUMMARY
This role has business segment oversight and responsibility of $100M plus per region. Responsible for managing key areas and people within the Used Vehicle sales organization for the Fleet Management Solutions (FMS) division. The incumbent will be accountable for the management and execution of a multi-level sales plan designed to achieve volume and sales proceeds targets. This position manages 10-15 Vehicle Sales Managers across 14 locations in the Central Region. This position will report directly to the Vice President UVS Sales.
ESSENTIAL FUNCTIONS
Sales Management:
Direct manage and develop multi-level sales professionals in developing growing and retaining business to achieve stated sales and retention plans.
Develop manage evaluate and place sales talent effectively in order to meet the needs of the Sales channel.
Plan organize direct and provide leadership to achieve the short and long term business growth and retention objectives.
Assist individual salespeople in setting aggressive yet realistic monthly goals and objectives.
Attain sales quota maximize proceeds and up-sell ancillary offerings (i.e. financing warranty maintenance etc.)
Monitor customer satisfaction by managing Customer Satisfaction Indices (CSI) handling customer issues and ensuring contact with existing customers.
Develop implement and monitor a follow-up system for used vehicle purchases.
Hold sales training meetings.
Leverage to effectively manage the various stages of the Sales pipeline.
Forecast sales results accurately and timely.
Assist in developing strategies that influence alternative ways to drive incremental sales volume.
Evaluate sales opportunities in order to maximize returns and volumes.
Maintain competitive awareness.
Develop new and enforce existing sales protocols and processes.
Effectively leverage the various sales channels (inside outside fleet and trade) to maximize sales volumes and returns.
Foster teamwork between sales channels in order to maximize sales volumes and returns for the organization.
Develop and lead the execution of processes and sales activities designed to retain and grow current customers.
Inventory Management:
Planning annual and monthly departmental forecasts staffing objectives and vehicle inventory.
Review sales reports to determine client needs and volume potential.
Manage inventory levels at the various used vehicle centers (UTCs) by vehicle type class and finish in order to maximize proceeds at the time of sale.
Ensure the correct mix of inventory is at each UTC in order to meet current market demands.
Ensure that product positioning practices are being upheld to standards of that of an effective retail equipment sales environment.
Ensure location standard operating procedures are being upheld to the expectations of the organization.
Manage age of inventory in order to minimize carrying costs for the organization.
Transfer vehicles as appropriate to capture market opportunities.
Building Maintenance/Real Estate:
Oversight over the building maintenance of the UTCs in their footprint.
Responsible for leases at the UTCs.
Ensuring that Real Estate renewals modifications or modifications happen through collaboration with the Real Estate team.
Location Enhancement Decisions UTC location modifications such as building repairs parking lot repairs etc.)
Compliance:
Maintain compliance with company local state federal and other regulatory agencies at the Used Truck Centers (UTCs)
Ensure compliance by conducting audits at the UTCs.
Ensure proper emphasis is given to the importance of the vetting process (driver license background check process)
Responsible for Ariba invoice approvals over $3000.
Below take approvals
Marketing:
This role has multiple market business strategy responsibility.
Provide leadership oversight direction and compliance to ensure inbound and outbound telemarketing standards are met.
Co-manage with the oversight of Ryders marketing group marketing promotions such as trade magazines direct mail and inbound/outbound telemarketing
Provide leadership oversight direction and compliance to ensure the lead generation process is working effectively between the inside and outside sales teams.
Co-manage with the oversight of Ryders marketing group Ryders used vehicle sales website.
Interface with Ryders customers and prospects to ensure the maximum development of opportunities associated with the full breadth of Ryders products and services.
Ensure knowledge of competitors strengths and weaknesses and manage execution of competitive strategy.
ADDITIONAL RESPONSIBILITIES
Performs other duties as assigned.
EDUCATION
Bachelors degree related field.
EXPERIENCE
Eight (8) years or more experience of demonstrated successful sales management
Five (5) years or more experience of external used vehicle sales management experience
SKILLS
Effective leadership skills.
. Must possess superior people skills and excellent communication skills.
KNOWLEDGE
; advanced level.
Sales forecasting and planning; advanced level.
Sales process techniques. ; advanced level.
competitive analysis strategizing and execution ; advanced level.
TRAVEL - 30-50% (Central Region)
Job Category
Sales LeadershipOur Culture & Commitment:
At Ryder youre trusted to make an impactwhile enjoying room to grow and having a voice thats heard. Our culture is built on respect collaboration and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information:
Thecompensationofferedtoa candidate may be influenced by a variety of factors including the candidates relevant experience; education including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; position may also be eligible to receive an annual bonus commission and/or long-term incentive plan based on the level and/ for the position are below:
Pay Type:
SalariedMinimum Pay Range:
140000Maximum Pay Range:
150000Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits to include medical prescription dental vision life insurance and disability insurance options as well as paid time off for vacation illness bereavement family and parental leave and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race religion color national origin sex sexual orientation gender identity age status as a protected veteran among other things or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a @ email address and will never conduct an interview online through a chat type forum messaging app (such as WhatsApp or Telegram) or via an online questionnaire. During an interview Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative please contact Ryder ator.
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Required Experience:
Director