Director Underwriting

JOB SUMMARY

This leadership role oversees underwriting operations within designated functionsor regions serving as the primary liaison to sales and delivery of insights and recommendations to support customer acquisition and retention ensuring adherence to timeliness quality expectations and applicable internal and governmental regulations. This role involves monitoring quality and response times developing team skills and performance and overseeing strategic regional or functional initiatives. The incumbent contributes to and executes the underwriting strategy handling progressively more complex and multiple books of business. Daily communication within the function and routine meetings with leadership are essential to review metrics performance and key issues.

ESSENTIAL RESPONSIBILITIES

• Perform management duties including hiring termination coaching development rewards recognition performance management and staff productivity.

• Plan organize staff and direct daily operations developing and implementing policies and programs with budgetary responsibility.

• Accountable for all levels of books of business collaborating with Underwriting and Sales leadership to develop and refresh region-level or functional book management strategies.

• Coordinate with regional Sales leadership to anticipate client needs and manage intraday workload planning.

• Provide guidance deeper insights and communication assistance for critical and sensitive clients.

• Understand strategic goals competitive position and drive portfolioandfunctional resultstoward these goals.

• Develop and maintain positive customer relationships with key stakeholders.

• Contribute to strategy development and oversee execution proactively managing and resolving risks and issues.

• Manage relationships between the assigned function and other key stakeholders providing guidance to underwriting functions as asubjectmatterexpert.

• Ensure integrity and consistent application of Underwriting policies and guidelines.

• Review renewal and prospect quotes in exception scenarios to provide guidance on reasonableness and appropriateness recommending modifications to prevent adverse selection and financial loss.

• Other duties as assigned or requested.

EDUCATION

• Bachelors degree in Mathematics Actuarial Science Finance Business Computer Science Science Technology or other quantitative analysis discipline.

Substitutions

• Relevant experience as determined by the company in lieu of a bachelors degree

Preferred

• None

EXPERIENCE

• 7years of relevant underwriting risk management or actuarialexperience applying advanced mathematics or quantitative analysis.

• 5 years of external client interaction or comparable external interactions.

• 5 years of leadership experience.

Preferred

• 7 years of External Client interaction.

• 5years in risk management actuarialwork or advanced mathematics application.

LICENSES or CERTIFICATIONS

• None

Preferred

• None

SKILLS

• Deep understanding of Highmark Health Plan products services and risk assessment techniques.

• Experiencewithcustomer relationship management.

• Consultative and partnership-driven mindset.

• Strong oral and written communication.

• Strong analytical background.

• Focus on team skill development.

Language (Other than English):

None

Travel Requirement:

25% - 50%

PHYSICAL MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Physical work site required

Yes

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties responsibilities and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities employees may have access to covered information cardholder data or other confidential customer information that must be protected at all connection with this all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Companys Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore it is every employees responsibility to comply with the companys Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws rules and regulations as well as company policies and training requirements.

Pay Range Minimum:

Pay Range Maximum:

Base pay is determined by a variety of factors including a candidates qualifications experience and expected contributions as well as internal peer equity market and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal state or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the email below.

For accommodation requests please contact HR Services Online at

California Consumer Privacy Act Employees Contractors and Applicants Notice