Director, Travel & Expense
San Francisco, CA - USA
Job Summary
GAQ327R263
While candidates in the listed location(s) are encouraged for this role candidates in other locations will be considered.
We are seeking a strategic operationally strong Director Travel & Expense to lead and modernize our global travel expense and corporate spend ecosystem. This leader will drive a digital-first highly scalable program that improves the employee experience while strengthening governance compliance and financial discipline across a fast-growing global organization.
This role is ideal for a builder who can define future-state strategy while also leading hands-on execution operational rigor and measurable outcomes. The successful candidate will partner closely across Finance Procurement IT HR Security and Operations to create a seamless and future-ready T&E model.
The impact you will have:
- Lead the transformation of the T&E program into a modern automated digital-first experience including AI-enabled workflows touchless expense processing automated audit controls and intelligent policy enforcement.
- Create a frictionless employee experience across booking expense submission approvals reimbursements and support while simplifying processes and reducing manual work.
- Build a scalable global T&E roadmap that balances agility governance employee experience and operational efficiency with clear KPIs dashboards and change management to support adoption.
- Oversee global business travel operations across air hotel ground transportation meetings and traveler support while shaping regional travel strategies for a distributed workforce.
- Manage travel partners and supplier relationships to improve service levels optimize spend and support evolving business needs.
- Partner with Security and HR to strengthen traveler safety duty of care and crisis response capabilities.
- Lead enterprise expense reimbursement and corporate card programs with a focus on automation compliance scalability and employee experience.
- Implement intelligent expense capabilities such as auto-generated reports AI auditing receipt automation and policy-driven workflows while simplifying approvals and accelerating reimbursement cycles.
- Partner closely with AP Payroll and Finance Operations to streamline end-to-end financial processes.
- Own the T&E technology ecosystem including platforms such as Emburse Egencia Ramp Brex AppZen and corporate card integrations; partner with IT and Finance Systems on integrations APIs and analytics.
- Ensure strong policy governance financial controls audit readiness and compliance with global tax regulatory data privacy and regional travel requirements.
- Build and lead a high-performing global team develop leadership bench strength and influence cross-functional stakeholders in a complex fast-moving environment.
What we look for:
- Bachelors degree in Finance Business Supply Chain Hospitality Information Systems or a related field.
- 10 years of progressive leadership experience in Travel Expense Procurement Finance Operations Shared Services or related functions.
- Proven success leading T&E transformation automation or digital modernization initiatives in high-growth or fast-paced organizations.
- Experience leading global or multinational T&E programs and managing regional operations and cross-border transformation efforts.
- Strong operational leadership with the ability to translate strategy into scalable execution.
- Deep expertise in T&E platforms workflow automation corporate card programs and expense technologies.
- Strong understanding of AI-enabled operations process redesign and scalable service delivery models.
- Exceptional stakeholder management communication and change leadership skills with the ability to lead through ambiguity and evolving business priorities.
- Experience leading global or multinational T&E programs.
- MBA CPA CTP or related certification preferred.
- Lean Six Sigma automation or digital transformation experience strongly preferred.
Required Experience:
Director
About Company
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