Director, Total Rewards

Director Total Rewards

$160000 - $172000 Annually Incentives

If you are a professional who takes ownership brings expertise and wants to grow alongside a team committed to delivering exceptional experiences we invite you to join Pinnacle Live.

Pinnacle Live is a premium in-house AV and event productioncompanyoperating at premier hotels and resorts across North America. We exist to Elevate Experiences combining cutting-edge production with a deeply human touch holding ourselves to a standard where exceptional is the baseline. Were guided by three core values: Excellence is our attitude. Innovation is our mindset. Our people make the difference. If you show up prepared take ownership of your craft and want to grow alongside a team that holds itself to high standards wed love to meet you.

Pinnacle Live is an equal opportunity employer committed to building a diverse equitable and inclusive workplace where every team member can thrive.

Job Summary:

The Director Total Rewards and People Experience is responsible for developing and leading Pinnacle Lives total rewards strategy building scalable compensation benefits leave and recognition programs that support a growing multi-site workforce. This role establishes the frameworks governance processes and analytics needed to ensure competitive equitable and sustainable rewards practices across venue operations and corporate teams.

The Director reports directly to the Chief Human Resources Officer serves on the HR leadership team and partners closely with Finance Operations brokers and vendors. There is a genuine opportunity here to modernize the function to design job architecture and pay structures from a clean sheet and to apply AI and advanced analytics to rewards decisions that most organizations still make on instinct.

This is a hybrid leadership position based in the United States with a preference for candidates located in Dallas Texas. The role requires approximately 1015% travel to Pinnacle Live venues corporate meetings industry events and leadership gatherings. Extended business hours may be required.

If you want to own total rewards end to end rather than a slice of it and you would rather build the model this is that role.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Compensation Strategy and Programs

• Develop and evolve the organizations compensation strategy including compensation philosophy job architecture pay structures market pricing and governance to support continued growth.
• Lead annual compensation programs including merit increases incentive planning and market benchmarking.
• Design and administer variable and incentive pay programs across frontline corporate and sales populations.
• Conduct pay equity analyses and develop remediation and governance approaches in partnership with HR leadership and legal counsel.
• Ensure compliance with applicable federal state and local compensation regulations including wage and hour requirements exemption classification and pay transparency laws.

Benefits Leave and Recognition

• Develop and execute the organizations health welfare and retirement benefits strategy overseeing plan design vendor partnerships administration and compliance to deliver competitive cost-effective programs aligned with business objectives.
• Lead the annual renewal and open enrollment cycle end-to-end including plan modeling employee communications and post-enrollment audit.
• Provide strategic oversight of all leave programs including FMLA ADA state and local leave laws and company leave policies establishing standardized processes strengthening compliance and delivering a consistent employee experience across a multi-state workforce.
• Build and evolve a scalable employee recognition strategy that reinforces company values recognizes meaningful contributions and strengthens employee engagement and retention.

Technology Analytics and AI Enablement

• Provide strategic oversight of HRIS capabilities total rewards technology and workforce analytics.
• Leverage AI-enabled insights to enhance compensation benefits compliance and data-driven decision-making while ensuring data integrity fairness and appropriate human judgment in all outcomes affecting employees.
• Develop total rewards reporting and dashboards for HR Finance and executive leadership.

Leadership Governance and Financial Stewardship

• Lead the Total Rewards function providing strategic leadership and developing team capabilities.
• Ensure sound financial stewardship through effective budget management and strong partnerships with brokers vendors and internal stakeholders.
• Partner with Finance on cost modeling accruals and forecasting for compensation and benefits spend.
• Support total rewards integration for acquisitions including harmonization of pay structures and benefit plans.
• Maintain plan documentation required regulatory filings and audit readiness.
• Perform other duties as assigned.

FIRST-YEAR PERFORMANCE OBJECTIVES

A documented compensation philosophy and job architecture reviewed and approved by executive leadership.

• Benchmarked salary structures implemented across venue and corporate populations.
• A completed pay equity analysis with a defined remediation and governance plan.
• An annual benefits renewal delivered within budget target with plan design recommendations supported by cost modeling.
• A standardized multi-state leave administration process with documented compliance controls.
• A total rewards dashboard in active use by HR and Finance.
• A defined and launched employee recognition program.

Education & Experience:

• Bachelors degree in human resources Business Administration Finance or a related field; or an equivalent combination of education and directly related professional experience.
• Eight (8) or more years of progressive experience in compensation benefits HR operations or total rewards with demonstrated success building and enhancing programs in a growing organization.
• Three (3) or more years of direct people leadership experience managing and developing HR or total rewards staff.

REQUIRED QUALIFICATIONS

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge skill and/or ability required.

• Demonstrates experience designing compensation programs including compensation philosophy job architecture salary structures market benchmarking annual merit processes and incentive program design.
• Demonstrates experience leading health welfare and retirement benefit programs end-to-end including plan design annual renewal broker and vendor management open enrollment compliance and budget oversight.
• Working knowledge of the federal and multi-state regulatory framework governing total rewards including ERISA ACA COBRA HIPAA FLSA classification and wage and hour requirements IRS Section 125 Form 5500 filing and nondiscrimination testing 401(k) plan governance FMLA and ADA and state and local pay transparency and pay equity requirements.
• Experience developing recommendations and presenting them to executive leadership.

PREFERRED QUALIFICATIONS

• Experience in live events audiovisual or production services hospitality or another multi-unit service business.
• Experience managing self-insured or level-funded health plans including underwriting and renewal analytics.
• Experience in a high-growth or private equity-backed environment including executive compensation long-term or phantom equity plan support and preparation of compensation committee or board materials.
• Experience harmonizing pay structures and benefit plans through merger and acquisition integration.
• Experience with enterprise HRIS platforms such as Workday UKG ADP Dayforce or Paylocity including implementation.
• CCP CEBS CBP SHRM-SCP SPHR or comparable certification.

KNOWLEDGE SKILLS AND ABILITIES

• Strong analytical and financial modeling skills with the ability to leverage data technology automation and emerging tools to improve total rewards decision-making.
• Demonstrated ability to influence leaders and build strong partnerships with Finance HR brokers vendors and business stakeholders.
• Ability to balance enterprise consistency with the unique needs of a diverse multi-site workforce.
• Strong project management skills with the ability to drive initiatives from strategy through implementation.
• Ability to operate strategically while remaining hands-on in building processes tools and solutions.
• Ability to translate complex compensation and benefits concepts into clear guidance for employees and non-technical audiences.
• Sound judgment and discretion in handling highly confidential compensation data and protected health and personal information.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to:

• Sit at a desk
• Stand or walk for long periods including up and down stairs
• Consistently bend and stoop
• Use hands to hold handle or feel
• Reach with hands and arms
• Talk hear and communicate.
• Lift up to 50 pounds occasionally

BENEFITS

• Generous time off with PTO holidays and sick/personal days
• 401k with a contribution match
• Insurances: health vision dental and more

Pinnacle Live is anE-verifyand Equal Employment Opportunity Employer

Pinnacle Live is committed to welcoming valuing and supporting every person and their unique contributions. We are actively working to foster an environment where diversity equity inclusion belonging and mutual respect thrive. We recognize that diversity is intersectional and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.

Pinnacle Live welcomes openly acknowledges empowers and celebrates the diversity of all our team members clients and partners and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.