Director-Technology, Enterprise Agentic Solutions

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T you wont just imagine the futureyoull build it.

What Youll Do:

We are seeking a Director - Technology to lead and scale delivery teams building enterprise agentic AI solutions. This leader will own end-to-end execution for AI-native products and platforms directly managing engineers across multiple disciplines some to include: LLM/Prompt-Context Engineering Backend/Agent Engineering and Integration Engineering. The ideal candidate combines hands-on technical depth in AI agent architectures LLMs and fullstack Python systems with proven experience leading high-performing engineering teams that deliver agentic solutions at scale.

This role is responsible for translating strategic AI initiatives into shipped products that drive measurable business value.

Key Responsibilities

Delivery Leadership and Team Management

• Lead grow and manage a team of engineers delivering AI and Agentic solutions and products.
• Own end-to-end delivery execution for agentic AI initiatives from concept through production ensuring quality velocity and operational readiness.
• Set technical direction engineering standards and delivery cadences across all workstreams.
• Build and scale durable in-house engineering teams reducing reliance on contractor resources and improving knowledge retention.
• Drive hiring performance management career development and mentorship for direct reports.

AI-Native Technical Leadership

• Provide architectural oversight for LLM integration prompt/context engineering and multi-agent orchestration using frameworks such as LangGraph.
• Guide teams on context management strategies including session memory retrieval-augmented generation (RAG) vector search and user personalization.
• Ensure scalable production-grade deployment of AI agents through robust backend services APIs and CI/CD pipelines.
• Drive evaluation testing and continuous optimization of prompt effectiveness agent workflows and system reliability.

Platform and DevOps Accountability

• Drive DevOps strategy CI/CD governance and platform security across delivery workstreams.
• Establish platform security hardening vulnerability management and compliance frameworks for AI-native services.
• Ensure architectural consistency integration standards and operational excellence across all agentic solution delivery teams.
• Own incident response RCA and continuous improvement for reliability performance and delivery velocity.

Cross-Functional Execution

• Partner with Product Architecture and Business stakeholders to translate requirements into delivered outcomes aligned to strategic priorities.
• Drive cross-functional alignment on technical direction trade-offs roadmaps and delivery status.
• Coordinate with data science ML engineering and front-end teams to deliver end-to-end AI-powered applications.

What Youll Bring:

Leadership Experience

• 8 years of progressive technology leadership with 3 years directly managing engineering teams delivering AI/ML or automation solutions.
• Proven track record of leading AI-native delivery teams from concept through production at enterprise scale.
• Experience managing resources across multiple engineering disciplines (backend fullstack AI/ML DevOps).
• Demonstrated ability to recruit develop and retain top engineering talent.

Technical Depth (Hands-On Experience Required)

• Deep experience with fullstack Python development (FastAPI Flask Django; SQL/NoSQL databases).
• Demonstrated expertise in prompt engineering and context engineering for LLMs (OpenAI Anthropic open-source models).
• Hands-on experience architecting and deploying AI agents and multi-agent systems in production environments.
• Proficiency with agent orchestration frameworks such as LangGraph.
• Strong understanding of RAG architectures vector databases knowledge retrieval strategies and session/context management.
• Experience with cloud infrastructure (AWS GCP Azure) containerization (Docker) and CI/CD pipelines.
• Knowledge of RESTful API design distributed systems and scalable backend architectures.

Delivery and Operational Excellence

• Experience establishing engineering standards DevOps practices and release governance for AI-native platforms.
• Track record of improving delivery predictability reducing rework and maintaining platform stability.
• Experience with incident management observability and production support for AI/ML systems.

Preferred Qualifications

• Background in information retrieval search knowledge graphs or knowledge management systems.
• Experience with advanced agent coordination patterns multi-agent workflows or model composition platforms.
• Contributions to open-source LLM agent or prompt engineering projects.
• Experience leading teams through organizational transformation from contractor-heavy to in-house delivery models.

Our Director-Technology earns between$210600-$316000 USD Annual Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography experience expertise and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories
• AT&T internet (and fiber where available) and AT&T phone.

#LI-Onsite Full-time office role-

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories AT&T internet (and fiber where available) and AT&T phone
• Long Term Grants and Deferred Compensation
• Paid Time Off and Holidays (based on date of hire at least 28 days of vacation each year and 9 company-designated holidays

Weekly Hours:

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.