Director, Sales Operations

Here at Scout Motors were carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.

But Scout is more than just a brand its a legacy steeped in a culture of exploration caretaking and hard work.

The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasnt been around for a while electrifying it digitizing it and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play with vehicles that are equally at home at a camp site a job site or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements an all-electric powertrain as well as the Harvester range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.

At Scout Motors we empower our talented inclusive and entrepreneurial teams to innovate. What makes a Scout employee Someone who is a visionary and a leader who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If youre ready to drive change and make history apply now!

Role Summary

Scout Motors is redefining the allelectric pickup truck and rugged SUV marketplace through a directtoconsumer first business model. As Director of Sales Operations you will own the operational backbone of Scouts commercial enginespanning vehicle order management distribution logistics incentives remarketing and fleetpurposebuilt to support and scale a modern digital consumercentric selling model.

This role ensures Scout builds and delivers the right vehicles to the right customers and markets at the right time and at the lowest possible cost. Success requires new thinking that challenges legacy automotive norms while leveraging advanced analytics AIenabled decisioning and tight integration across Digital Integrated Business Planning (IBP) Finance and Commercial teams.

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

1. Order Management & Vehicle Distribution (DirecttoConsumer Focus)

• Own endtoend order and distribution strategy across directtoconsumer digital retail experience centers and fleet channels
• Design fastselling model and configuration strategies that balance consumer choice with operational simplicity speed and margin
• Ensure vehicles are positioned in the right locations and channels to support a frictionless consumer purchase and delivery experience
• Partner with Manufacturing Supply Chain IBP Sales and Marketing to align build plans with realtime demand signals
• Deploy AIdriven forecasting and allocation models to optimize mix allocation and rebalancing

1. Logistics & Delivery Operations

• Lead a consumercentric logistics strategy focused on speed transparency cost efficiency and scalability
• Optimize transportation storage and lastmile delivery models supporting Scouts direct delivery promise
• Implement technology platforms providing realtime endtoend vehicle visibility
• Drive continuous improvement using automation and AIenabled network optimization

1. Sales Incentives Programs & Financial Services Integration

• Own design governance and execution of customer incentive programs to drive demand at the lowest effective cost
• Deploy personalized and targeted offers using customer market and behavioral insights
• Partner with Scout Motors Financial Services on competitive retail and lease programs
• Maintain tight coordination with Finance to manage large incentive budgets with precision
• Ensure seamless integration of incentives and finance offers into the digital purchase journey

1. Remarketing & Vehicle Lifecycle Management

• Lead endtoend lifecycle and remarketing strategies protecting residual values and brand equity
• Own tradein integrations Certified PreOwned (CPO) programs loaner vehicles and secondary market strategies
• Apply data science and AI tools to dynamically manage pricing timing and channel mix
• Ensure remarketing programs drive loyalty trust and repeat purchase

1. Fleet Strategy & Program Management

• Establish and scale Scouts fleet strategy aligned with directtoconsumer principles
• Build fleet policies operating processes and lifecycle management capabilities
• Partner with Sales Finance Product and IBP on competitive fleet offerings
• Develop longterm fleet relationships that contribute to sustainable volume and margin

1. AI Digital IBP & CrossFunctional Enablement

• Champion AI advanced analytics and automation across Sales Operations
• Partner deeply with Digital to embed sales operations into the consumer journey and tooling
• Maintain integrated operating cadence with IBP to synchronize demand supply inventory and incentives
• Ensure clean connected data across CRM order logistics finance and digital platforms
• Translate insights into scalable processes improving speed cost conversion and profitability

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte NC.
• This role requires 4-5 days per week in the office with regular in-person meetings and events.
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

We expect all Scout employees to have integrity curiosity resourcefulness and strive to exhibit a positive attitude as well as a growth mindset. Youll be comfortable with change and flexible in a fast-paced high-growth environment. Youll take a collaborative approach to achieve ambitious goals. Heres what else youll bring:

Education & Experience

• Bachelors degree in Business Finance Supply Chain Analytics or related field; MBA or Masters degree preferred
• 12 years of direct experience across sales operations vehicle distribution logistics incentives remarketing and/or fleet
• Demonstrated success supporting or transforming a directtoconsumer or digitalfirst model
• Proven experience managing large commercial budgets with rigor and accountability
• Handson experience deploying AI advanced analytics or automation in commercial environments

Skills & Attributes

• Deep understanding of automotive and mobility economics
• Strong financial acumen with ROIdriven mindset
• Consumerfirst innovative approach with comfort challenging legacy models
• Proven ability to build scalable teams processes and systems
• Exceptional crossfunctional leadership and communication skills

The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting with an iconic brand at its foundation. In addition Scout provides competitive compensation and benefits to support your physical mental and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides select highlights:

• Competitive insurance including:
  • Medical dental vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement jury duty voting time or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

This is a full-time exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidates skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range $180000.00 - $220000.00

Internal leveling code: M6

Notice to applicants:

• To be considered for career opportunities at Scout Motors applicants must be 18 years of age or older.
• Residing in San Francisco:Pursuant to the San Francisco Fair Chance Ordinance Scout Motors will consider for employment qualified applicants with arrest and conviction records.
• Residing inLos Angeles:Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
• Residing inNew York City:This role is not eligible for remote work in New York City.

Equal Opportunity

Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer.Qualified applicants will receive consideration without regard to race color religion sex national origin age sexual orientation gender identity gender expression veteran status disability pregnancyor anyother characteristicsprotected by law.Scout Motors is committed to compliance with allapplicablefairemploymentpractice laws.If you require reasonable accommodation to complete a job application pre-employment testing or a job interview or to otherwise participate in the hiring process please contact