Director, Sales Leader Development & Commercial Operations Capabilities
Foster, CA - USA
Job Summary
At Gilead were creating a healthier world for all people. For more than 35 years weve tackled diseases such as HIV viral hepatitis COVID-19 and cancer working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the worlds biggest health challenges and our mission requires collaboration determination and a relentless drive to make a difference.
Every member of Gileads team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions and were looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future you are the key driver in evolving our culture and creating an environment where every employee feels included developed and empowered to fulfil their aspirations. Join Gilead and help create possible together.
Job Description
The Director Sales Leader Development & Commercial Operations Capabilities will lead two distinct areas within Global Commercial Learning & Development: sales leader development with an initial primary focus on the U.S. and a global Commercial Operations competency model. Reporting to the Senior Director GCLD this role will translate business priorities and role expectations into practical scalable solutions that improve performance and support long-term talent development.
The Directors primary focus will be leading and sustaining the U.S. Regional Director New-to-Role Learning Journey and development for tenured sales leaders with the flexibility to support broader regional and affiliate needs over time. Globally the Director will build a Commercial Operations competency model that defines skills behaviors proficiency expectations and development priorities across global and affiliate teams. The role will partner with GCLD Global Commercial Excellence Commercial Operations Directors U.S. CL&D U.S. sales leaders HR/Talent and regional and affiliate teams.
The successful candidate will combine commercial and field acumen with learning strategy expertise and the ability to lead complex work across a matrixed organization. They will align senior stakeholders turn business needs into clear solutions manage multiple workstreams and measure learning and commercial impact. This role will sit in Foster City CA.
Key Responsibilities:
Primary focus is supporting the execution sustainment and continuous improvement of U.S. sales leader development aligned to business priorities and field needs.
Own the Regional Director New-to-Role Learning Journey including curriculum planning stakeholder alignment delivery reinforcement evaluation and improvement.
Own and evolve leadership development for tenured sales leaders including the Content Guide and other governed resources that support consistent application.
Apply adult learning principles and field experience to create practical application-based learning tools and resources.
Support additional sales leader development priorities across regions and affiliates as business needs evolve.
- Lead the design of a global Commercial Operations competency model that defines competencies behaviors and proficiency expectations across global and affiliate roles.
- Partner with affiliate stakeholders Commercial Operations Directors HR/Talent GCLD GCE and subject matter experts to validate role requirements and align the model with job architecture and talent processes.
- Translate the model into practical applications including change management role assessments development planning and guidance for people leaders and employees.
- Establish governance and a review process to keep the model current as commercial strategies roles technology and ways of working evolve.
- Design for global consistency and scale while allowing appropriate local flexibility.
- Establish success measures and use feedback assessments adoption indicators and available performance insights to evaluate impact and guide improvement.
- Lead cross-functional workplans with clear milestones roles risks dependencies budgets and decision points; communicate progress and recommendations to senior leaders.
- Select and manage external partners including scope quality timelines budget and delivery.
- Build trusted relationships resolve misalignment and influence decisions without direct authority.
- Strengthen an inclusive high-performing GCLD culture through coaching knowledge sharing and leadership of project teams and partners.ictation
Curriculum strategy and learning governance
Sets a long-term roadmap for sales leader development with primary accountability for U.S. execution and sustainment and establishes governance for the Commercial Operations competency model.
Enterprise stakeholder alignment
Aligns senior leaders and cross-functional partners around shared role expectations priorities decisions and adoption.
Scalable field capability systems
Builds learning journeys tools competency structures and sustainment mechanisms rather than relying on one-time training events.
Measuring impact and commercial outcomes
Defines success measures and uses feedback assessment adoption and available performance insights to strengthen impact.
Strategic resource budget and vendor ownership
Leads workplans resources budgets and vendor partnerships to deliver enterprise value.
Coaching and talent development
Develops others through direct matrixed and informal leadership while reinforcing accountability for outcomes.
Basic Qualifications
Bachelors Degree and Twelve Years Experience
OR
Masters Degree and Ten Years Experience
OR
PhD and Eight Years Experience
Preferred Qualifications:
- Extensive experience in Commercial Learning & Development Sales Excellence Commercial Operations Leadership Development Talent Development or related discipline in the pharmaceutical or biopharmaceutical industry.
- Experience leading sales or field leader development including onboarding coaching performance management business acumen and ongoing development.
- Experience designing competency models proficiency levels assessments or role-based development frameworks.
- Success building learning strategies and curricula that support sustained development beyond individual programs.
- Strong commercial acumen and understanding of global and affiliate Commercial Operations roles and ways of working.
- Experience partnering with HR/Talent on job architecture talent processes development planning or integration of competencies into people practices.
- Experience leading global or multi-market initiatives and adapting enterprise solutions to local needs.
- Experience managing budgets resources and external partners.
- Strong Copilot PowerPoint Word and Excel skills with the ability to create clear executive-ready communications.
- People leadership experience or demonstrated success coaching and developing others through direct or matrixed leadership.
- Strategic thinker who connects commercial priorities role expectations competency development and learning strategy.
- Deep understanding of field and commercial realities including sales leadership coaching performance management and Commercial Operations.
- Experience developing learning strategies curricula learning journeys competency models or other scalable development systems.
- Proven ability to lead complex enterprise initiatives across functions and geographies in a fast-paced matrixed environment.
- Ability to influence senior leaders build alignment and simplify complex topics through strong written verbal facilitation and presentation skills.
- Strong program leadership including planning governance risk management resource and budget oversight and delivery accountability.
- Experience defining success measures and using data feedback and performance insights to improve solutions.
- Strong partnership and vendor-management skills including scope quality budget and performance oversight.
- Working knowledge of adult learning learning design facilitation reinforcement and change enablement.
- Ability to balance global consistency with local relevance and operate effectively through ambiguity.
People Leader Accountabilities
- Create Inclusion - knowing the business value of diverse teams modeling inclusion and embedding the value of diversity in the way they manage their teams.
- Develop Talent - understand the skills experience aspirations and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow develop and realize their purpose.
- Empower Teams - connect the team to the organization by aligning goals purpose and organizational objectives and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem.
For additional benefits information visit:
For jobs in the United States:
Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment and is dedicated to fostering an inclusive work environment comprised of diverse perspectives backgrounds and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race color religion national origin sex age sexual orientation physical or mental disabilitygenetic information or characteristic gender identity and expression veteran status or other non-job related characteristics or other prohibited grounds specified in applicable federal state and local order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Era Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact for assistance.
For more information about equal employment opportunity protections please view theKnow Your Rights poster.
NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT
YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT
Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law.
Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.
Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.
For Current Gilead Employees and Contractors:
Please apply via the Internal Career Opportunities portal in Workday.
Required Experience:
Director
About Company
Gilead Sciences is continuing to hire for all open roles. Our interview process may be conducted virtually and some roles will be asked to temporarily work from home. Over the coming weeks and months, we will be implementing a phased approach to bringing employees back to site to ensu ... View more