Director, Risk and Controls Self-Assessment (RCSA)

Calling all innovators - find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day - quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

About your role:

Lead the enterprise Risk and Control Self-Assessment (RCSA) Program as a core component of the Operational Risk Management Framework. Partner with business leaders Line of Business Risk Officers process owners Compliance Technology Risk Internal Audit and other assurance functions to maintain a current evidence-based view of operational risk and control effectiveness. Strengthen governance improve decision-ready reporting and drive scalable technology-enabled risk management capabilities across the enterprise.

What youll do:

• Lead the end-to-end enterprise RCSA lifecycle including scoping process and risk identification inherent risk assessment control mapping control design review operating effectiveness assessment residual risk determination challenge approval reporting and remediation tracking.
• Maintain and improve RCSA standards procedures playbooks rating criteria evidence requirements templates calendars governance forums and role accountability across process owners control owners and first-line teams.
• Evaluate program effectiveness through quality assurance scoring calibration data quality reviews coverage analysis maturity assessments and independent validation.
• Drive RCSA modernization by simplifying assessments improving process-level insight automating workflow and evidence capture strengthening data lineage and enabling trigger-based reassessments where appropriate.
• Integrate RCSA results with risk appetite issues operational risk events control testing key risk indicators scenario analysis business change third-party risk technology risk and operational resilience reporting.
• Challenge residual risk conclusions escalation decisions and remediation plans using testing results issue history event data metrics and other documented evidence.
• Present risk insights program performance and recommendations to executive leadership governance committees auditors and regulators.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience youll need to have:

• 6 years of experience in operational risk management enterprise risk management internal audit compliance financial services risk or a related discipline.
• Experience designing executing and enhancing enterprise RCSA programs including process scoping risk taxonomy inherent and residual risk scoring control design assessment operating effectiveness assessment remediation and governance.
• Experience presenting risk insights program updates and recommendations to executive leadership governance committees auditors and regulators.
• Experience using Governance Risk and Compliance (GRC) platforms such as Archer ServiceNow GRC OneTrust or similar solutions.
• Experience developing reporting and analysis using Power BI Tableau or similar analytics tools.
• Bachelors degree or higher in Business Finance Accounting Economics Risk Management or a related field or equivalent combination of education related experience and/or military experience.

Experience that would be great to have:

• Masters degree Juris Doctor or similar advanced education in a related field or equivalent combination of education related experience and/or military experience.
• Professional certification such as Certified in Risk and Information Systems Control (CRISC) Financial Risk Manager (FRM) Certified Information Systems Auditor (CISA) Certified Regulatory Compliance Manager (CRCM) Certified Internal Auditor (CIA) Certified Public Accountant (CPA) or a similar credential.
• Experience supporting regulatory examinations audit remediation program transformation and maturity improvement initiatives.

• Experience connecting

How youll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including but not limited to F-1 (OPT CPT STEM) H-1B H-2 or TN or any candidate requiring sponsorship now or in the future will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical financial social and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training development and internal mobility opportunities.
• Medical dental vision life and disability insurance options available from day one.
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.

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Salary Range

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

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