Director Revenue Operations
Boston, MA - USA
Job Summary
Starting base salary $140000 - $170000 USD
Plus Bonus Equity & Benefits
*Opensignals salary ranges are determined by role level and location. The range reflects the typical starting salaries for new hires and does not reflect that maximum salary for the role over time.
We are seeking a strategic and data-driven Director of Revenue Operations to lead and optimize our revenue-generating processes. This role will be responsible for aligning sales marketing and customer success operations to drive efficiency improve forecasting and maximize revenue growth. The ideal candidate has deep experience in revenue operations analytics and process optimization with a strong ability to implement scalable systems and insights that support business growth.
- Develop and execute a revenue operations strategy that supports business objectives and revenue growth.
- Collaborate with sales marketing and customer success teams to drive annual revenue planning and create a seamless revenue engine.
- Own Bookings and ARR reporting forecasting and KPI tracking to drive data-backed decision-making.
- Establish and own reporting and analytics of key post-sale KPIs such as adoption metrics implementation and onboarding and other measures focused on the adopt & renew phases of the customer journey
- Provide insights into sales performance pipeline health and revenue trends.
- Partner with finance to ensure accurate revenue modeling and forecasting and deliver executive board reports to enable accurate and efficient data-driven decisions.
- Optimize our CRM (Hubspot) and tools to enhance productivity and reporting.
- Streamline lead management scoring and attribution to improve marketing-to-sales conversion.
- Implement sales enablement strategies such as training our sellers on HubSpot or creating standard processes to improve our selling process.
- Identify develop implement and standardize improvements in processes and technologies that increase efficiency and effectiveness of our Go-to-Market motion
- Develop and enforce best practices for sales performance tracking and quota attainment.
- Work cross-functionally to ensure seamless handoffs between teams.
- 8 years of experience in Revenue Operations Sales Operations or a related field; consulting experience a plus.
- Strong analytical skills with experience in forecasting pipeline management and data insights; able to execute complex analyses and synthesize into clear actionable insights with business impact.
- Broad functional understanding of planning cycles in a fast-paced high-growth B2B SaaS environment
- Working knowledge of Hubspot Data Visualization tools (e.g. Tableau) and revenue operations tools.
- Excellent communication and leadership skills to drive cross-functional collaboration.
- Experience managing senior stakeholders
- Comfortable operating without a fully built-out team; willing to be hands-on while also driving strategic initiatives
Opensignal is the leading global provider of independent insight and data into network experience and market performance. Our user-centric approach allows communication providers to constantly improve their network and maximise commercial performance. Leading analysts investors and financial institutions place a high value on our independent analysis and we are regular contributors to their reports.
Real network experience is our focus and ultimately thats what influences customer choice. Our mission is to advance connectivity for all and here at Opensignal the team is leading the industry in enabling operators to link their network experience and market performance in a way that has never before been possible.
With offices in London Boston Victoria British Columbia and Warsaw and employees around the world we are a truly global organization. We are an equal-opportunity employer dedicated to building an inclusive and diverse workforce.
We believe we are stronger when we not only celebrate our many differences values and voices but also include them in everyday practice. Having a diverse and inclusive culture is essential which is why we offer a flexible approach to work-life balance operating in a remote-hybrid way. Well help you get set up with the essentials you need to work from home or the office. We also offer an attractive range of additional benefits including:
- Competitive compensation packages; including a long-term equity program.
- Comprehensive group benefits package.
- Company sponsored retirement savings plan.
- Professional development opportunities: education reimbursement learning allowance company-sponsored workshops and more!
- Generous holiday allowance sick leave parental leave flexibility including Summer Fridays and the opportunity to work from abroad.
- Charity matching and time off for community volunteering.
- Regular virtual and in-person events and socials.
Required Experience:
Director
About Company
Opensignal is the leading global provider of independent insights into network experience and market performance.