Director Residential Operations

Job Summary:The primary responsibility is to lead the team that delivers person centered care and services to those we support in a residential setting to fulfill our purpose for existing We believe the world shines brighter when people with developmental disabilities achieve their full Duties:50% Talent Leadership & ResultsAlign the passion and talents of others and create an environment where individuals and teams can thrive. Focus areas include:empower leaders teams and promote collaboration with operational leaders human resources quality and nursingattract and hire leaders welcoming onboarding and mentoring new leaders on the team develop your team by coaching in the moment identifying training and development needs and programs as part of Quarterly of regular meetings and assuring required trainings are completed and documented for the support of People We Serve (PWS) and quality compliance expectationsshow recognition and appreciation remove barriers achieving results and high levels of employee supports quality through preparation and participation in state licensing survey as required and specifically in walk-though exit meetings and responses a focus on metrics and budget to positively support area and state business positive leadership behaviors leading the way through individual as an escalation resource for any colleague person we support or parent & guardian in the home if local leadership efforts to resolve a topic are not successful. Bring recommendations forward related to quality and process improvements for our employees and those we serve to enhance standard operating procedures.40% GrowthDevelops plans that grow our residential services in their market and achieves our balanced scorecard results through strong and collaborative working relationships with colleagues leadership PWS (People We Serve) and their parents and guardians and corporate partners. Consistently reviews to assure working knowledge of regulations & updates. Identifying opportunities and needs for additional reimbursement opportunities and standard AbleLight operating procedures are followed to scale growth and achieve quality. 10% Community Relationships & Quality Seeks data from internal and external resources participates in local community organizations professional groups and industry memberships to ensure quality-focused efficient delivery of person-centered care and services to those we are blessed to serve. Responsible for coordination oversight of nursing quality and operational leadership within operational scope in collaboration with the person supported parents & guardians external clinical or local/state representative & providers and internal partners. Ensure timely comprehensive and objective documentation fully usingAbleLights health information technology human resource technology and financial all individual training and development and direct Managers in adherence to training of direct reports within scope as required by local state federal and AbleLight policies and all related state and local licensing regulations and expectations are implemented consistently across the homes in their area of above reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the Skill and Abilities for Success in the Role:Knowledge: Theoretical or practical understanding of a subject acquired and increases through experience. Skills: Proficiencies developed through training practice or experience. Abilities: The level and quality of being able to do something improved with training and serving others giving & receiving feedback holding self & others collaboration listening skills conflict resolution and leveraging technology to the quality and continuous improvement of self and Values The Way We Work:Mission First: We are called to support others to flourish and that deserves our full energy commitment and AbleLight: We are ONE TEAM working together to advance quality. We value collaboration accountability transparency and Love: We are guided by our Christian Faith because all people have infinite value. We welcome and love every person we act with empathy grace dignity and Job Qualifications:Education: Bachelors degree in related field or equivalent experience : Five to Seven years of previous experience in a work position volunteer/community role or educational setting that focuses on serving and helping others. Five plus years of leadership experience in a related field leading a dispersed team over a broad geography and proven success with market Ability to be flexible on hours and residential settings in your local community to assist colleagues and those we serve.