Director, People Operations

Dyne Therapeutics is focused on delivering functional improvement for people living with genetically driven neuromuscular diseases. We are developing therapeutics that target muscle and the central nervous system (CNS) to address the root cause of disease. The company is advancing clinical programs for Duchenne muscular dystrophy (DMD) and myotonic dystrophy type 1 (DM1) as well as preclinical programs for facioscapulohumeral muscular dystrophy (FSHD) Pompe disease and multiple DMD mutations. At Dyne we are on a mission to deliver functional improvement for individuals families and communities. Learn more at and follow us onXLinkedInandFacebook.

Role Summary:

The Director People Operations is responsible for leading and executing Dynes HR Operations strategy operating model and roadmap across onboarding HRIS administration benefits coordination HR compliance vendor management reporting and analytics service delivery and process optimization. This hands-on role balances day-to-day HR operational execution with strategic ownership of scalable data informed processes that improve efficiency consistency compliance and the employee experience. The Director People Operations serves as a trusted partner to HR leadership managers employees and cross-functional stakeholders ensuring that people processes are practical data-informed compliant and aligned with Dynes culture values and business priorities. This role will provide leadership across HR systems employee lifecycle operations onboarding vendor governance service delivery analytics and process transformation helping to build a scalable People Operations function that supports Dynes continued growth and commercialization readiness.

This role is office-based in Waltham MA.

Primary Responsibilities include:

• Lead the strategy and operating priorities for core People operations while directly conducting and supporting day-to-day activities across onboarding HRIS administration benefits coordination employee life-cycle administration reporting vendor management and compliance
• Lead the operational execution of annual and recurring HR programs including compensation cycles performance management talent processes employee lifecycle events and related communications timelines tools data preparation reporting and issue resolution in close partnership with HR Business Partners Total Rewards Talent Acquisition Finance Legal and HR leadership
• Execute and manage day-to-day HR operations tasks as needed including responding to employee and manager inquiries resolving operational issues ensuring accurate employee data coordinating process steps and ensuring timely completion of recurring HR operational activities including benefit audits employee onboarding and compliance-driven reporting
• Lead and support the People Operations Team with New Employee Orientation including attending and presenting at orientation sessions providing relevant onboarding details to new hires and fielding questions from new hires managers and hiring teams
• Provide strategic ownership and governance for ADP Workforce Now and related HR technology platforms configuration ensuring data integrity scalable workflows effective integrations automation and reliable reporting
• Lead the strategy design governance and continuous improvement of Dynes onboarding experience ensuring programs systems and manager enablement support a consistent engaging and values-aligned new hire experience
• Serve as a functional expert for complex HR operational inquiries providing practical guidance to employees managers HR partners and leaders on policies processes systems and service delivery expectations
• Develop govern and continuously improve scalable HR service delivery processes including inquiry intake knowledge resources service expectations issue resolution and operational metrics that improve responsiveness consistency accountability and employee experience
• Serve as a key partner and stakeholder in developing Dynes HR IT & Technology Roadmap bringing insights and perspectives into how Dynes HR technology evolves over time including the review governance and appropriate use of AI-enabled tools to improve efficiency decision support service delivery data quality and enhance the employee experience
• Establish governance for HR documentation process maps standard operating procedures decision rights and process ownership to enable consistency efficiency accountability and adoption across the organization
• Lead HR operational compliance practices related to employment documentation recordkeeping employee data audits and operational controls required reporting privacy and policy administration in partnership with Legal Compliance Payroll/Finance and HR leadership
• Partner with Talent Acquisition IT HR Business Partners Payroll/Finance Procurement Facilities Legal and external vendors to define scalable employee lifecycle processes resolve operational interdependencies and improve cross-functional execution
• Oversee key HR vendor relationships Service Level Agreements contracts purchase orders invoicing renewals vendor performance and operational spend ensuring services costs and timelines align with business needs and procurement policies
• Define prioritize and lead the HR operations automation and process transformation initiatives reducing manual work strengthening controls improving scalability and enabling the HR team to balance daily execution with more strategic work
• Contribute to HR policy strategy development implementation and adoption ensuring policies and related processes are practical scalable aligned with Dynes culture and compliant with applicable laws and regulations
• Lead HR operations reporting dashboards and operational insights to support leadership decision-making compliance workforce planning service delivery effectiveness and continuous improvement
• Manage immigration-related processes documentation tracking vendor coordination and internal stakeholder communication in partnership with external counsel and HR leadership
• Provide strategic and operational leadership for benefits administration activities including employee support vendor coordination data accuracy escalations annual processes and process improvements
• Lead coach and develop People Operations team members or functional workstream owners setting priorities clarifying accountability supporting professional growth and ensuring high-quality execution across operational priorities

Education and Skills Requirements:

• Bachelors degree in Human Resources Business Administration or a related field; advanced degree or HR certification preferred
• 10 years of progressive HR operations people operations HR shared services experience or related HR experience preferably within biotech pharmaceutical life sciences or high-growth environments including experience in hands-on operational execution as well as strategic process leadership
• Deep experience leading HRIS ATS HR technology automation reporting and data governance initiatives; experience with ADP Workforce Now and Greenhouse ATS strongly preferred
• Experience evaluating implementing and governing AI-enabled HR technology solutions where appropriate with attention to data privacy compliance bias mitigation change management and practical adoption by HR teams and people managers
• Demonstrated ability to operate as both a strategic leader and hands-on executor in a lean fast-paced and evolving organization
• Demonstrated experience setting strategy and scaling onboarding employee lifecycle HR operations service delivery and HR technology processes across a growing organization
• Strong working knowledge of HR compliance employment documentation employee data management benefits administration vendor management recordkeeping audit readiness leave coordination and immigration processes and HR operations best practices
• Proven ability to lead complex cross-functional initiatives influence senior stakeholders manage change and drive adoption of new processes systems governance models and ways of working
• Strong analytical and business judgment with the ability to translate HR data service delivery metrics operational insights and workforce trends into recommendations dashboards and executive-ready narratives
• Excellent communication judgment discretion and relationship-building skills with the ability to advise employees managers vendors senior leaders and cross-functional stakeholders
• Experience leading people functional workstreams or cross-functional teams with the ability to set expectations build capability and drive accountability through others
• Demonstrated strategic thinking curiosity continuous improvement mindset and ability to identify opportunities for automation simplification operational excellence and long-term scalability
• Resourceful proactive and solutions-oriented with a strong sense of ownership urgency confidentiality accountability and follow-through

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The pay range reflects the base pay range Dyne reasonably expects to pay for this role at the time of posting. Individual compensation depends on factors such as education experience job-related knowledge and demonstrated skills.

The statements contained herein reflect general details as necessary to describe the principles functions for this job the level of knowledge and skill typically required and the scope of responsibility but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief to equalize peak work periods or otherwise balance workload.

Dyne Therapeutics is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age color disability gender national origin race religion sexual orientation veteran status or any classification protected by federal state or local law.