Director, Parking & Transportation

Current Employees:

If you are a current Staff Faculty or Temporary employee at the University of Miami please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position please review this tip sheet.

The University of Miami has a great opportunity for a Director Parking and Transportation to work at the Coral Gables Campus.

The Director Parking & Transportation provides strategic administrative financial and operational leadership for the Universitys comprehensive parking and mobility program. The Director is responsible for developing and implementing innovative data-driven strategies policies programs and services that support the Universitys academic research clinical residential athletic and administrative missions while providing a safe efficient accessible and customer-focused transportation experience for students faculty staff visitors and other campus constituents.

CORE JOB FUNCTIONS

• Oversees all University parking and mobility systems infrastructure and technology.

• Ensures financial integrity through effective revenue cash handling and financial controls.

• Leads staff recruitment development training performance and succession planning.

• Resolves complex parking transportation access and customer service issues.

• Uses data and analytics to measure performance and drive operational improvements.

• Leads short- and long-term parking transportation and mobility planning.

• Directs operating and capital budgets expenditures forecasting and financial performance.

• Serves as the Universitys primary liaison for parking transportation and mobility matters.

• Ensures effective internal controls risk management and compliance with University policies and regulations. 10. Leads the implementation of emerging parking and mobility technologies including LPR/ALPR and mobile enforcement.

• Oversees parking enforcement traffic management campus access and major event operations.

• Drives innovation sustainability efficiency and continuous improvement across Parking & Transportation.

• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Education:

Bachelors degree in relevant field required

Certification and Licensing:

Refer to department description for applicable certification requirements

Experience:

Minimum 10 years of relevant experience required

Knowledge Skills and Abilities:

• Strategic Alignment: Skilled in aligning departmental goals with enterprise-wide strategy and develops comprehensive strategic plans.
• Financial Management: Ensures fiscal responsibility and optimization of financial performance.
• Resource Management: Ability to allocate resources and drive innovation and growth.
• Adaptability: Proven ability to adjust to changes and leads/inspires transformational change.
• Team Leadership: Ability to build and lead high-performing teams manage complex projects and ensure successful project delivery.
• Technology & Analytics: Understanding of technology data analytics and performance measurement to drive strategic decisions and identify opportunities.
• Communication: Ability to influence others articulate strategic vision and ensure clear and persuasive communication.

This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge skills and abilities required for the job.

DEPARTMENT SPECIFIC SUMMARY

The Director Parking and Transportation provides strategic and operational leadership for the Universitys comprehensive parking transportation mobility and access experience. The Director is accountable for the planning performance and continuous improvement of parking and permit programs enforcement transportation and mobility services traffic operations event management customer experience technology financial performance vendor partnerships and supporting infrastructure.

The Director leads the development and execution of short and long-term strategies that support University growth operational excellence financial sustainability safety accessibility and mobility. Through data-driven decision-making technology financial analysis innovation and industry best practices the Director optimizes resources enhances service delivery and drives measurable improvements in campus access and mobility.

Strategy Governance and Execution

• Leads the departments strategic plan annual priorities operating model policies service standards and performance measures.
• Develops executive recommendations related to parking capacity permits pricing technology mobility customer impact risk and major investments.
• Represents Parking & Transportation on University committees advisory groups capital and construction initiatives emergency planning efforts and cross-functional programs.
• Builds partnerships across the University and with municipalities transit agencies public safety organizations and community stakeholders to advance departmental and institutional priorities.

Parking Permit and Enforcement Strategy

• Provides strategic oversight of parking inventory utilization permits pricing access enforcement citations and appeals.
• Uses parking utilization customer feedback citation revenue and event data to guide policy resource allocation and operational decisions.
• Leads long-range parking planning based on campus growth changing demand major events construction impacts and other changes affecting parking inventory.
• Develops dashboards and forecasts to identify parking trends anticipate future needs and inform University leadership.
• Ensures enforcement appeals and customer-resolution practices are fair consistent documented and aligned with University policy.

Technology & Integrations

• Leads the departments technology and innovation strategy based on business priorities customer needs industry trends and the evolving parking and mobility landscape.
• Evaluates emerging technologies and partnerships based on operational value financial impact scalability customer value and alignment with University priorities.
• Guides the advancement and integration of parking permit enforcement payment license plate recognition space availability wayfinding customer relationship management analytics and AI-enabled platforms.
• Partners with University technology security finance and other teams to integrate parking technologies with payment identification and enterprise systems.
• Uses technology automation and data to improve decision-making parking guidance operational performance policy compliance and the customer experience.
• Establishes performance expectations for technology vendors and ensures systems remain reliable secure current and positioned for future growth.

Leadership & Operations

• Leads and develops managers supervisors professional staff frontline employees and student employees through clear expectations coaching training recognition and accountability.
• Aligns staffing schedules roles and resources with daily operations major events projects seasonal demands and departmental priorities.
• Builds an inclusive collaborative and customer-focused culture grounded in continuous improvement and the Universitys DIRECCT values.
• Works closely with Public Safety Facilities Student Affairs event partners and other University stakeholders to coordinate campus operations.
• Provides leadership and on-site support during major events emergencies service disruptions and other high-impact operations including nights and weekends as needed.
• Ensures employees are trained in University and departmental policies systems customer service safety financial controls data standards and emergency responsibilities.
• Aligns staffing schedules and resources with daily operations major events projects and seasonal demands.
• Builds an inclusive collaborative and customer-focused culture grounded in continuous improvement and the Universitys DIRECCT values.
• Works closely with Public Safety Facilities Student Affairs event partners and other University stakeholders to coordinate campus operations.
• Provides leadership and on-site support for major events emergencies and other high-impact operations including nights and weekends as needed.

Financial Contract and Business Operations

• Leads the departments annual operating and capital budgets financial forecasts revenue projections cost controls and executive reporting.
• Develops pricing strategies for permits visitor parking and special events while considering affordability market conditions and customer impact.
• Prepares business cases and cost-benefit analyses for investments in technology equipment facilities staffing and services.
• Leads vendor contracts procurement negotiations invoicing renewals and third-party relationships supporting parking transportation and mobility operations.
• Conducts regular business reviews to evaluate vendor performance service levels financial results and compliance with University standards.
• Identifies opportunities to strengthen financial controls improve revenue reduce costs and optimize University resources.

Mobility Experience Options

• Leads shuttle safe-ride transit rideshare carpool bicycle micromobility accessibility motorist assistance and other transportation and mobility programs.
• Establishes performance expectations for service reliability capacity safety accessibility and customer communication.
• Improves shuttle routes schedules and connections to provide reliable access to University destinations.
• Develops clear digital wayfinding maps and signage to help customers navigate parking facilities and campus destinations.
• Expands sustainable transportation options and incentive programs that encourage transit carpooling bicycling and other alternatives to driving alone.
• Evaluates new mobility programs and partnerships based on customer value operational feasibility financial impact safety accessibility and alignment with University priorities.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical dental tuition remission and more.

UHealth-University of Miami Health System South Floridas only university-based health system provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center we are proud to serve South Florida Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching research and patient care. Were the challenge youve been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:

Employee Type: