Director Operations, Records

SUMMARYThe Director Operations will direct and manage daily operational activities for their respective business unit. This employee is responsible for coordinating activities for the business unit inclusive of process updates strategy and other needs to help the FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential implement and monitor day-to-day operational systems and processes that provide visibility into goals progress and obstacles for our key staff meetings and act as the communication liaison regarding business unit business unit operations and customer service projects and ensure deliverables are completed consistently and on revenue by ensuring that the company maintains profit and expenditure goals by tracking and maintaining EBITDA goal. Manage department managers in addition to overseeing the larger team keeping balance and reporting levels in line with company standards. Oversee staffing by projecting needs based on growth and deciding when the addition of new department and management team members are necessary. Work with the human resources department to create job descriptions hire competent personnel and oversee employee training overall performance by gathering analyzing and interpreting data and accounting team on the collection process including escalation of issues with our sales and marketing in record retrieval initiatives that pertain to their respective business units. Implement key strategies and initiatives developed by the Records Executive Team for the business unit. Safeguards confidentiality of medical records and complies with all local state and federal laws pertaining to medical records. Assures compliance with all HIPAA regulations concerning use retrieval storage and sharing of medical duties as SKILLS AND ABILITIESLexitas expects employees to model and conduct themselves according to the Lexitas Core Values. Employees are expected to deliver Service Excellence with a spirit of Positivity and Integrity. We embrace Innovation and an Entrepreneurial mindset to keep improving while always treating others with Respect. We thrive on Teamwork while celebrating Diversity and the unique strengths each person brings. These values shape our culture and fuel our commitment to exceptional in Microsoft Office products required (Outlook Word Adobe Excel PowerPoint).Exceptional organizational project management written and verbal communication ability to manage multiple tasks and prioritize deliverables adhering to tight attention to detail and follow-through with team members and problem solver with the ability to overcome challenges utilizing available resources to find to thrive in a fast-paced ever-changing work environment taking ownership and accountability as well as managing internal and external motivated engaging team player who has a solution oriented/can do to positively influence and mentor team to analyze complex issues and articulate of industrys legal rules and / EXPERIENCEBachelors Degree and/or equivalent experienceThree or more years of advanced experience in Operations and ManagementExperience working in multi-function multi-geography environment preferredProven experience designing building and managing discrete and/or end-to-end processesExperience in the legal service industry a plusSUPERVISORY RESPONSIBILITIES This is supervisory role and will oversee department managers and the larger team. LANGUAGE SKILLSAbility to effectively present information and respond to questions from internal and external customers whose first language is English. CERTIFICATES LICENSES REGISTRATIONSNonePHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential performing the duties of this job the employee is regularly required to stand; walk; use hands to finger handle or feel objects type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time. WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential performing the duties of this job the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers phones photocopiers and filing REQUIREMENTSThis position may require brief periodic DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to the job at any time with or without STATEMENTLexitas prohibits discrimination based on race religion gender national origin age disability veteran status marital status pregnancy gender identity sexual orientation or any other legally protected Employer/Vet/DisabledIf you require reasonable accommodation in the application process please contact Human Resources for assistance. All other applications must be submitted online.