Director, Operations
Baton Rouge, LA - USA
Department:
Job Summary
QISG leverages Quantas comprehensive resources to deliver collaborative solutions for our partners energy infrastructure needs. We use in-house talent expertise and resources to plan design engineer manage conduct maintenance on and construct projects.
Our turnkey service capabilities provide our customers with efficiency consistency attention to detail and safe execution. The QISG team brings together Engineering Safety Quality Material Procurement QA/QC Right-of-Way Acquisition Scheduling Environmental Planning Permitting Title and Land Management expertise that ensure outstanding results for our clients.
Quanta Infrastructure Solutions Group LLC (QISG) a Quanta Services Inc. company (NYSE: PWR) is looking for a Director Operations leads full lifecycle delivery of large-scale Design-Build (DB)/ Engineering Procurement and Construction (EPC) programs and projects across an assigned portfolio from pursuit phase through project close-out. This role owns leadership and development of assigned teams client relationships contract administration and financial performance across multiple concurrent projects. The Director Operations serves as the primary operational authority between executive leadership and the project management office (PMO) and field operations and is accountable for project delivery safety quality schedule and cost outcomes across their assigned projects. This position may be required to perform aspects of project management-related duties from the site of the work and coordinates directly with executive management on operational decisions.
Duties
Program Project & PMO Leadership
- Leads assigned PMO spanning Project Managers Assistant Project Managers Preconstruction Cost Scheduling and Contracts
- Manages integrated DB/EPC project teams from inception through completion including during the pursuit phase
- Owns PMO oversight of project delivery escalation protocols and reporting standards across Safety Quality Execution and Cost
- Develops and maintains program-level portfolio tracking covering schedule cost risk and resource utilization across multi-site programs
- Drives project execution strategy including contract structures change management cost-of-work tracking and preconstruction scope development
- Provides overall direction and coordination of intermediate and final engineering design and construction activities
- Leads multi-operating company teams to complete major projects across various service territories
Project Delivery & Execution
- Directly supervises Project Managers (onsite and offsite) and Assistant Project Managers; coordinates with Construction Managers project controls and site safety representatives
- Responds to and/or oversees Requests for Information; performs value engineering and constructability reviews
- Develops procurement status reports with engineering design procurement scheduling and estimating teams and defines segregation of work by subcontract and purchase order packages
- Develops and oversees subcontractor and supplier scope price and schedule exhibits for subcontract and purchase order packages; coordinates local bidding efforts with procurement teams
- Oversees subcontracts and purchase orders reviews and approves invoices and oversees subcontractor and purchase order submittals
- Develops initial project-specific schedules in conjunction with engineering design scheduling procurement and field construction staff and monitors overall progress of design and construction activities
- Develops and provides oversight to ensure compliance with project and customer-specific health safety and quality assurance/control plans
- Performs project close-out warranty administration post-construction cost review and reporting
Financial & Contract Management
- Administers and manages the prime contract construction subcontracts and purchase orders including changes to the prime contract
- Manages contract administration for major construction agreements including GMP firm price and cost-plus structures; leads redline review and negotiation of amendments and change orders
- Drives resolution of change order events claims and contract scope gaps across the project portfolio
- Develops and manages detailed cost models rate sheets and escalation for labor and equipment across the regional portfolio
- Develops a project-specific Schedule of Values and submits and expedites timely receipt of progress payments
- Responsible for financial reporting customer-facing billing documentation and program cost analyses for executive and client review
- Coordinates prepares and presents monthly progress budget forecasting and schedule management reports
Client Relationship Management
- Serves as a point of contact for key client accounts within the assigned portfolio maintaining alignment on scope schedule cost and strategic objectives
- Leads client-facing communications including program status reporting billing overviews and issue escalation and resolution
- Works directly with customers to ensure optimal communication satisfaction and effective coordination between the project and other jobsite activities; mitigates and resolves potential disputes
- Partners with clients to structure contractual frameworks that support long-term program delivery and mutual financial interests
- Ensures optimal relations among project stakeholders (customers design teams subcontractors and suppliers) and acts as liaison between departments
- Works with commercial development teams to support upcoming project opportunities during the pursuit phase
People & Organization
- Leads develops and grows a team of Project Managers Assistant Project Managers and support staff; owns hiring and performance management
- Provides leadership for the project team by building and motivating team members to meet project goals and milestones
- Establishes structured onboarding interview frameworks and staffing processes to scale the organization in support of portfolio growth
- Trains develops and mentors junior staff
- Builds and maintains a culture of accountability operational discipline and continuous improvement across the organization
- Identifies recommends and implements changes to improve productivity and reduce cost among various business and operating companies
- Performs other duties as assigned
- Adheres to internal standards policies and procedures
Experience and Education
- Bachelors degree in Business Construction Science/Management Engineering or equivalent field; equivalent work experience or combination of work and education may be substituted
- 10 years of experience in operational or program management overseeing large-scale power delivery electrical infrastructure and/or advanced technology construction with direct DB/EPC project or major program experience preferred
- 7 years of direct people leadership managing multi-functional project delivery teams preferred
- Track record of direct client account ownership and executive-level stakeholder engagement on major construction programs
- Demonstrated experience managing GMP cost-plus and lump-sum contract structures at the program level including change management billing compliance and contract administration
- Well versed in engineering design construction and contracting methodologies as well as project planning and management-related tasks including estimating scheduling bidding administration of prime contracts purchase orders and subcontracts field supervision budget control safety and quality assurance
Skills
- Exceptional written and verbal communication skills; ability to produce clear client-ready deliverables and executive presentations
- Strong team-building and talent development skills; experience scaling organizations through structured hiring and onboarding
- Strong problem evaluation and solving skills; ability to manage and supervise team members effectively within a matrix organization
- Understanding of the project design process during both pursuit and execution phases and of the integrated EPC/DB process and project lifecycle
- Understanding of construction means and methods
- Strong organizational and time management skills
- Familiarity with estimating scheduling and project management software and processes; Primavera P6 and Procore preferred. Proficiency in Microsoft Office; working knowledge of cost management and document control platforms
- Strong knowledge and understanding of the energy infrastructure industry including safety and environmental best practices and quality control/quality assurance measures employed in the industry
Travel Requirements
- Travel: Yes
- Percent of Time: Up to 50% or as project needs require
- Competitive Compensation
- Comprehensive Health Coverage - Multiple Medical dental & vision plans with 100% preventive care
- 24/7 telehealth (Teladoc)
- Employee Assistance Program (EAP)
- Company-funded HSA and pre-tax savings options
- 401(k) Retirement Plan
- No-cost Short- and Long-term Disability
- Employer-paid basic Life & AD&D Insurance
- Paid Time off (PTO) and 10 Paid Holidays
- Paid Parental leave
- Education Reimbursement and Professional Development
- Employee discount program and optional insurance offerings:
- Identity Theft Protection
- Accident Insurance
- Voluntary Life (spouse and child)
- Critical Illness
- Hospital Indemnity
- Pet Insurance
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race color religion national origin or ancestry sex (including gender pregnancy sexual orientation and/or gender identity) age disability genetic information veteran status and/or any other basis protected by applicable federal state or local law.
We are an Equal Opportunity Employer including disability and protected veteran status.
We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application interview or hiring processes or to perform the essential functions of a position please contact us the Companys Human Resources department.
Required Experience:
Director
About Company
Quanta has built the largest craft labor force in North America by uniting over 200 operating companies to tackle the most complex infrastructure challenges in the world.