Director of Total Rewards and HR Operations

Total Rewards Strategy

• Develop and execute a total rewards strategy that supports business goals attracts and retains talent promotes internal equity and aligns with the companys compensation philosophy and values.
• Lead the design administration and continuous improvement of compensation programs including job architecture salary structures market pricing merit cycles incentive programs pay practices and compensation communications.
• Oversee employee benefits programs including health and welfare retirement leave well-being and related offerings ensuring programs are competitive compliant financially responsible and clearly communicated.
• Partner with Finance and the Vice President Human Resources on total rewards budgeting cost modeling renewal strategy workforce planning inputs and leadership reporting.
• Monitor market trends regulatory changes employee feedback and business needs to recommend enhancements to compensation benefits recognition and well-being programs.
• Develop clear manager and employee communications that improve understanding of pay benefits policies and the overall value of the companys total rewards offerings.

HR Operations Systems and Compliance

• Lead HR operations strategy and service delivery creating scalable processes documentation standards workflows and tools that provide timely consistent and accurate support to employees and managers.
• Own HRIS optimization data integrity reporting automation self-service functionality and system enhancements in partnership with HR IT Finance and vendors.
• Establish and maintain HR dashboards operational metrics and total rewards reporting that help leaders understand workforce trends program effectiveness cost drivers compliance risks and service levels.
• Ensure compliance with applicable employment compensation benefits leave recordkeeping reporting and privacy requirements partnering with Legal and external advisors as appropriate.
• Lead annual benefits renewals open enrollment plan administration employee education vendor coordination and issue resolution.
• Manage vendor broker consultant carrier and system partner relationships including performance expectations contracts service quality and cost effectiveness.
• Identify and implement process improvements that reduce manual work strengthen controls improve data accuracy and enhance the employee and manager experience.

Leadership and Partnership

• Serve as a trusted advisor to the Vice President Human Resources and Dowbuilt leadership team on total rewards HR operations people data systems compliance and employee experience matters.
• Lead coach and develop assigned team members setting clear priorities service standards accountability and expectations for quality execution.
• Partner with HR business partners and leaders to support job leveling compensation decisions organizational changes policy interpretation benefits questions and HR process execution.
• Translate complex total rewards and operations topics into practical guidance training and tools for managers and employees.
• Model the companys values through confidential ethical inclusive collaborative and service-oriented leadership.

TRAVEL: Some local travel may be required for this position (less than 20% of time).

• Bachelors degree required in human resources business administration finance or a related field.
• 8 years of progressive human resources experience including significant experience in compensation benefits total rewards HR operations HRIS or people operations.
• 3 years of people leadership program leadership or cross-functional project leadership experience.
• Demonstrated experience designing or managing compensation structures market pricing salary ranges merit processes incentive programs and pay practices.
• Strong knowledge of benefits administration open enrollment vendor management leave coordination retirement plans and compliance requirements.
• Experience improving HR operations HRIS functionality workflows reporting data governance and process documentation.
• Strong analytical skills with the ability to interpret data identify trends build reports model costs and present recommendations to leaders.
• Exceptional communication facilitation coaching and relationship-building skills with the ability to influence executives managers employees and external partners.
• MS Office Suite (Outlook Excel Word) experience required
• Experience with web-based solutions such as Smartsheet Egnyte and Slack
• Strong organizational skills and ability to juggle competing deadlines and projectts
• Excellent problem-solving skills
• Flexible and adaptable: the ability to switch gears and work well within ambiguous circumstances
• Ability to establish and maintain effective relationships with management employees vendors and general public
• Impeccable attention to detail and ability to follow through in a timely manner
• Ability to be an active listener ask for help and suggest solutions
• Motivated dependable and trustworthy
• Ability to manage sensitive and confidential information
• Ability to manage stress and maintain composure in challenging situations
• US work authorization
• Must comply with Dowbuilts drug and alcohol policy
• Must pass a criminal background check and pre-employment drug screen
• Demonstrate discretion and treat all proprietary company information as strictly confidential outside and in some cases within the company

Preferred Qualifications

• Masters degree in human resources business administration finance or related field.
• HR compensation or benefits certification such as SHRM-SCP SPHR CCP CBP or CEBS.
• Experience with HRIS implementation optimization or system migration.
• Experience supporting a geographically distributed or multi-location workforce

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The duties of this position require the employee to constantly operate a computer and other office equipment as well as the ability to remain in a stationary position 50% of the time. The duties of this position also require the employee to frequently communicate with employees and clients and the employee must be able to exchange accurate information in these situations. The ability to lift and carry up to 50 pounds without assistance or restriction

WHAT WE OFFER

• Competitive pay commensurate with skills and experience
• 100% paid Medical Dental Vision short-term disability and $50k in basic life insurance for full-time employees 1^stof the month following DOH
• 35% Medical and 30% Dental Vision coverage for eligible dependents
• 401(k) retirement savings plan with3% employer safe harborcontribution
• 8 paid holidays each year no waiting period
• Paid Time-Off (PTO) 2.31 hours per week to start (120 hours annually) with an increase to this accrual each January with years of service up to max 192 hours/24 days annually
• Mentorship and career development opportunities
• Annual discretionary bonus