Director of Technology Operations
Job Location:
Atlanta, GA - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Were hiring a Director of Technology Operations to lead the three functions that keep PadSplits technology and business operations healthy: Quality Assurance IT & internal tooling and Security. Youll inherit existing teams across each area and be responsible for modernizing how they work: moving QA toward automation IT toward proactive enablement and Security toward a structured risk-based program.
This is a hands-on leadership role. Youll set strategy and own outcomes across all three areas while staying close enough to the work to evaluate a test architecture challenge a vendor renewal or lead an incident review yourself.
Were looking for a technology leader who has led multiple technology operations functions and knows how to turn reactive manual processes into scalable systems. You should be comfortable moving between strategy and execution developing teams while also getting into the details when the situation calls for it.
Youll need strong technical judgment particularly across QA IT operations and Security and the ability to translate technical risks and tradeoffs into clear business decisions. Most importantly youre a player-coach who can modernize these functions without losing sight of the people and teams responsible for delivering the work.
- Set QA strategy: Define what quality means at PadSplit how its measured and how quality is built into the development lifecycle rather than addressed at the end.
- Modernize testing: Increase test automation improve CI/CD quality gates and move the team from manual regression toward automation engineering.
- Scale with AI: Evaluate and adopt AI-assisted testing tools for test generation maintenance and triage so QA can keep pace with product demand without relying solely on headcount growth.
- Develop teams: Coach existing QA IT and Security team members create career paths and hire where additional expertise is needed.
- Improve IT: Modernize internal tools and workflows automate repetitive processes manage the SaaS portfolio and identify opportunities to consolidate vendors and reduce costs.
- Build service standards: Establish IT SLAs self-service resources and documentation so employees receive fast predictable support as the company scales.
- Lead security: Own the security roadmap across application infrastructure corporate/endpoint security and vendor risk while establishing policies training vulnerability management and incident response processes.
- Lead incidents: Serve as the escalation point for security incidents leading response and communication and facilitating blameless postmortems that turn incidents into improvements.
- Leadership experience: 10 years in technology roles and 5 years leading teams including direct leadership experience in at least two of the three areas: QA IT or Security and strong working knowledge of the third.
- Modernization track record: Experience transforming a manual QA organization ad hoc Security function or reactive IT organization into a more automated structured and proactive operation.
- QA expertise: Strong knowledge of test automation CI/CD integration quality metrics agile product development and modern approaches to AI-assisted testing.
- AWS experience: Hands-on experience with AWS and enough infrastructure knowledge to make informed QA IT and Security decisions.
- IT operations: Strong grounding in IAM/SSO MDM SaaS administration network security tooling and IT budget management.
- Automation knowledge: Familiarity with modern test automation frameworks such as Playwright Cypress or Selenium with enough technical depth to evaluate architecture and coach the team.
- Business judgment: Strong judgment around build-vs-buy decisions vendor selection and how to prioritize limited resources across competing technology needs.
- Executive communication: Able to communicate clearly and directly and translate technical risks tradeoffs and decisions into language executives and non-technical stakeholders can understand.
- Your application will be reviewed for possible next steps by the Hiring Manager.
- If you meet eligibility requirements the next step would be a video call with a member of the PeopleOps team for about thirty (30) minutes.
- If warranted the next step would be a video interview with our CTO for one (1) hour.
- If warranted the next step would be a video interview with our key stakeholders for one (1) hour.
- If warranted the final step would be a video panel interview with key stakeholders at PadSplit for two (2) hours.
- The panel interview will require a candidate to work on a technical assessment where you will showcase your technology experise to the panel for discussion.
- If warranted then we move to offer!
- Fully remote position - we swear!
- Competitive compensation package including an equity incentive plan and company-wide bonus opportunity
- National medical dental and vision healthcare plans
- Company provided life insurance policy
- Optional accidental insurances FSA and DCFSA benefits
- Unlimited paid-time (PTO) policy with eleven (11) company-observed holidays
- 401(k) plan
- Twelve (12) weeks of paid time off for both birth and non-birth parents
- The opportunity to do what you love at a company that is at the forefront of solving the affordable housing crisis
Required Experience:
Director
About Company
PadSplit offers clean, modern furnished rooms for rent to community members at an affordable weekly fee, including utilities, WiFi, laundry access, 24/7 telemedicine service and more. See available homes today.
