Director of Service & Automation

Pay: $160000.00 - $200000.00 per year

Why This Is a Great Opportunity

• Take ownership of a major service and automation operation with direct responsibility for growth profitability and performance.
• Lead across the entire business including service technicians sales automation and administrative teams.
• Own the division P&L and play a key role in strategic planning and operational decision-making.
• Build on an established operation while identifying opportunities to improve processes expand revenue and strengthen customer relationships.
• Join a leadership team where your decisions have a direct and visible impact on the business.
• Step into a senior leadership opportunity with significant autonomy and long-term growth potential.

Location

Rocky Hill CT This is an on-site senior leadership role offering close collaboration with the teams you will lead and the opportunity to have a hands-on impact on daily operations and long-term growth.

Note

Candidates must bring 8 years of progressive experience leading and growing a service organization including direct P&L responsibility. Experience overseeing multidisciplinary teams such as technicians sales automation and administrative staff is essential.

About Us

We are an established organization focused on delivering outstanding service technical expertise and long-term value to our customers. Our culture emphasizes accountability teamwork operational excellence and continuous growth and we empower our leaders to make a meaningful impact. Confidential Employer.

Job Description

• Lead the overall strategy performance and growth of the service and automation division.
• Own division P&L financial performance budgeting forecasting and profitability.
• Manage and develop service technicians sales professionals automation personnel and administrative staff.
• Drive revenue growth while improving operational efficiency and customer satisfaction.
• Establish performance goals KPIs processes and accountability across the organization.
• Evaluate staffing needs and develop teams to support continued business growth.
• Partner with sales and technical teams to identify new service and automation opportunities.
• Monitor operational and financial performance and implement corrective strategies when needed.
• Strengthen customer relationships and ensure consistently high service standards.
• Develop leaders and create a collaborative accountable high-performance culture.

Qualifications

• 8 years of progressive service operations leadership experience.
• Proven experience running and growing a service organization or division.
• Direct P&L management experience.
• Experience leading technical/service personnel sales teams and administrative functions.
• Strong business development financial management and operational leadership skills.
• Demonstrated ability to improve profitability processes and organizational performance.
• Excellent leadership communication strategic planning and problem-solving skills.

Why You Will Love Working Here

This is an opportunity to lead more than a departmentyoull have ownership of an important business operation and the ability to shape its future. Youll combine strategic leadership with hands-on operational influence while developing teams growing revenue improving profitability and delivering outstanding customer experiences.

JPC-2390

Benefits:

• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

• Required Years as Associate: 10 years

Submission Email: Beth -

Senior leadership role overseeing and growing the service and automation organization with responsibility for technicians sales automation and administrative teams. Must have 10 years of service leadership and direct P&L ownership. Focus is on growth profitability operational excellence and team leadership.

Recruiters Submission: To submit cancel - Director of Service & Automation - Harry Grodsky & Co. Inc. - JPC- 2390 - source

New Job Order Alert

• Client job title: Director of Service & Automation
• Location: Rocky Hill CT
• On-site hybrid remote: On-site
• Experience: 8
• Good fit job titles/keywords for candidates: Director of Service Service Director Director of Service Operations VP of Service Mechanical Service Director HVAC Service Director Building Automation Director BAS Director Service Operations Director
• of hires needed: 1