Director of Operations
Job Summary
Were excited to provide the best education in the best environment to our students!
AMS Impact Group
Director of Operations
Reports To: Chief Financial Officer
Location: Hybrid - Tempe AZ
Compensation: Competitive commensurate with experience
Position Summary
AMS Impact Group (AIG) is seeking a highly organized strategic and solutions-oriented Director of Operations to oversee the operational compliance facilities and program functions necessary to ensure safe efficient and well-coordinated school operations.
The Director of Operations provides leadership and oversight for operational systems that support students staff families and school leadership. This role is responsible for ensuring compliance requirements are met facilities and vendor relationships are effectively managed transportation and student programs operate smoothly and internal processes are consistently followed across assigned operations.
The Director of Operations serves as a key operational partner to school and network leadership maintaining high standards of safety organization accountability and operational excellence. This role requires strong attention to detail excellent follow-through sound judgment and the ability to manage multiple priorities in a fast-paced educational environment.
About AMS Impact Group
AMS Impact Group is the management organization supporting Academies of Math and Science (AMS) a network of high-performing K8 public charter schools serving communities across Arizona Arkansas and Nevada.
AIG provides comprehensive academic operational financial talent enrollment and strategic support to AMS schools with the goal of expanding access to high-quality educational opportunities and improving outcomes for scholars.
Key Responsibilities
Compliance & Regulatory Oversight
- Monitor track and maintain all operational compliance requirements deadlines records and documentation.
- Coordinate and prepare for required health inspections fire inspections and other regulatory reviews.
- Manage compliance requirements related to permits elevator inspections security alarm systems and other regulated building systems.
- Maintain and update organizational Safety Plans ensuring alignment with regulatory standards and internal policies.
- Ensure required operational documentation is accurate current and readily accessible.
- Identify potential compliance gaps and work with appropriate leadership and network teams to address them.
Facilities & Vendor Management
- Serve as a primary point of contact for vendor coordination including facilities maintenance and contracted service providers.
- Oversee facilities support ensuring timely completion of repairs work orders and building maintenance needs.
- Monitor building systems and ensure compliance with inspection schedules and operational requirements.
- Coordinate with vendors regarding service expectations timelines access and resolution of outstanding issues.
- Partner with school and network leadership to identify and address facilities safety and building operational needs.
- Maintain appropriate records and documentation related to vendors repairs inspections and building operations.
Transportation & Student Program Operations
- Manage transportation coordination including daily routes field trips special events and other transportation needs.
- Oversee field trip processes ensuring appropriate approvals documentation communication and compliance.
- Manage fundraiser processes and ensure activities follow internal procedures and applicable requirements.
- Lead aftercare program setup and operations including staffing materials and payment configuration in PowerSchool.
- Administer athletics and club operations including scheduling vendor coordination documentation and adherence to school policies.
- Partner with school leadership and staff to ensure student programs are well-organized appropriately staffed and operationally compliant.
Personnel Management & Training
- Lead onboarding and training for new operations personnel.
- Provide ongoing coaching guidance and operational support to operations staff.
- Establish clear expectations and accountability for operational procedures and service standards.
- Maintain update and enforce Standard Operating Procedures (SOPs) to promote consistency and operational excellence.
- Identify training needs and provide or coordinate additional training as necessary.
Systems Documentation & Process Improvement
- Maintain accurate records reports and documentation across all operational areas.
- Ensure operational systems effectively support safety compliance transportation facilities and extracurricular programming.
- Utilize PowerSchool and other applicable systems to maintain accurate operational and student program information.
- Monitor data and documentation for accuracy completeness and compliance.
- Identify and implement opportunities to streamline workflows improve efficiency and strengthen operational controls.
- Develop and implement process improvements that enhance accuracy service quality and operational effectiveness.
Leadership & Cross-Functional Collaboration
- Serve as a key operational partner to school and network leadership.
- Collaborate with Academic Finance Talent Enrollment ESS Facilities and other functional teams to ensure operational alignment and effective execution.
- Provide operational guidance and support to school leaders and staff.
- Build and maintain strong relationships with vendors staff families and other stakeholders.
- Identify operational risks develop solutions and ensure timely resolution of issues.
- Support organizational initiatives and special projects as assigned.
Required Qualifications
Education & Experience
- Bachelors degree in Business Administration Operations Management Public Administration Education or a related field preferred.
- Minimum of three (3) to five (5) years of progressive experience in operations facilities management compliance school administration or a related field.
- Demonstrated experience managing multiple operational priorities in a fast-paced environment.
- Experience coordinating vendors facilities services or contracted service providers.
- Experience working in a school education nonprofit or multi-site environment preferred.
- Experience with student information systems particularly PowerSchool strongly preferred.
Knowledge Skills & Abilities
- Strong organizational project-management and time-management skills.
- Exceptional attention to detail and follow-through.
- Ability to interpret and apply regulatory requirements compliance standards and organizational policies.
- Strong problem-solving and decision-making skills.
- Excellent written and verbal communication skills.
- Strong vendor-management and relationship-building skills.
- Ability to manage competing priorities meet deadlines and work effectively with minimal supervision.
- Proficiency with operational systems documentation Microsoft Office and other business technology.
- Ability to develop maintain and implement SOPs and operational processes.
- Ability to remain calm organized and solutions-oriented in a fast-moving operational environment.
- Commitment to maintaining a safe compliant efficient and student-centered environment.
Preferred Qualifications
- Experience as a Director of Operations Operations Manager School Operations Manager or comparable operational leadership role.
- Experience working in a K12 public charter or private school environment.
- Experience managing school facilities transportation aftercare athletics clubs or other student-facing programs.
- Experience with PowerSchool or comparable student information systems.
- Experience managing health fire safety facilities or other regulatory inspections.
- Experience developing and implementing operational SOPs and process improvements.
- Experience leading or supervising operations personnel.
Working Conditions
- Full-time position with regular on-site responsibilities.
- Regular interaction with school leadership staff students families vendors and network support teams.
- Work is performed in both office and campus environments and requires frequent movement throughout facilities.
- May require extended periods of standing walking computer work and responding to operational needs.
- Ability to lift and/or move up to 25 pounds as needed.
- May require occasional evenings and weekends for school events inspections special programs or operational emergencies.
- Position may require responding to time-sensitive operational or facilities issues outside of standard routines.
Benefits
AMS Impact Group offers a comprehensive benefits package designed to support employee well-being and long-term career growth.
- Medical dental and vision insurance
- Life and disability insurance
- 401(k) retirement plan with employer contributions
- Paid time off and paid holidays
- Professional development and training opportunities
- Opportunities for career growth within a growing organization
Why Join AMS Impact Group
Join a mission-driven organization committed to creating safe effective and high-quality learning environments for scholars across our communities.
As the Director of Operations you will play a critical role in ensuring the systems that support our schools operate effectivelyfrom facilities and compliance to transportation student programs vendors and daily operations.
Youll have the opportunity to partner with school and network leadership while driving operational excellence accountability collaboration and continuous improvement across an organization committed to providing high-quality educational opportunities to scholars across Arizona Arkansas and Nevada.
Join us to enjoy rewarding challenges and ongoing opportunities!
Required Experience:
Director
About Company
Award-winning public charter schools in Phoenix and Tucson Arizona. Serving grades K-8, tuition-free.