Director of Operations

Director of Operations

Newport PA

Lead strong teams strengthen processes and shape the operational foundation that will carry NewLight Health through its next stage of growth.

Why Youll Love Working with Us

• Shape Our Growth: Play a foundational leadership role in building the teams and operational systems that will support our continued growth.
• Lead with Purpose: Develop people and strengthen performance in a faith-based environment centered on compassion humility and excellence.
• Make a Real Impact: Have a voice in our leadership team as you improve processes create accountability and help turn company goals into measurable results.
• Invest in People: Build relationships coach leaders and help our team members gain the clarity training and support they need to grow.
• Join a Thriving Company: Bring your leadership to a debt-free year-round business that has experienced 10-15% annual growth and intentionally invests in its team.

About Us

NewLight Health provides vitamins supplements education and holistic health coaching designed to improve the quality of life for the people we serve. Weve built an intentional faith-based culture where learning humility compassion professionalism and servant leadership guide how we work together. We believe doing our best means keeping our commitments serving others graciously and growing a team that leads with both excellence and care.

What Youll Do as a Director of Operations

• Lead our day-to-day operations developing people and aligning teams around clear expectations company goals and measurable results.
• Manage and hold direct reports accountable while fostering a culture of kindness compassion and excellence.
• Own the design implementation and continuous improvement of our core operational processes ensuring documentation using Scorecard Measurables.
• Ensure our staffing hiring onboarding and HR coordination keep pace with company growth and workforce needs.
• Develop our team by making sure employees have the training skills and support they need to perform confidently and grow in their roles.
• Conduct quarterly one-on-one conversations with direct reports to create clarity encourage growth and maintain accountability to individual and team Rocks and Measurables.
• Measure operational effectiveness using Scorecard Measurables and strengthen systems and workflows based on results.
• Build strong relationships across departments bringing energy and alignment to our leadership team as we scale NewLight Health.

Our Ideal Director of Operations

• People-First Leader: You invest in developing others through coaching accountability and regular feedback while building a culture of trust compassion and excellence.
• Experienced Operations Leader: 5 years of progressive operations leadership experience ideally in retail e-commerce CPG supplements or health and wellness.
• Proven Team Builder: Experience leading multiple direct reports across cross-functional teams and managing staffing hiring onboarding and employee development.
• Strategic Process Builder: Youre comfortable documenting workflows establishing KPIs and measurables improving processes and holding teams accountable to results; familiarity with EOS Scorecards and Rocks is a plus.
• Collaborative Communicator: Lead with clarity professionalism empathy and positive energy building relationships and motivating people while adapting your leadership approach to your team.
• Values-Driven Leader: You embrace our faith-based culture and lead with humility compassion accountability and a commitment to doing your best.

What We Offer Our Director of Operations

• Compensation: $110000-$115000 per/year
• Paid Time Off
• Paid Holidays
• Monthly Bonus
• Quarterly team trainings
• Summer Picnic & Christmas Party

To Apply

Director of Operations Operations Director People Operations and HR leadership professionals seeking a people-focused leadership opportunity in the health and wellness industry are encouraged to explore this faith-based growth-focused opportunity with NewLight Health in Newport PA.

By submitting this application you agree to receive recurring informational text messages (e.g. appointment alerts) that may be automated to the mobile number used at opt-in from Team Builder Recruiting LLC. Msg frequency may vary. Msg & data rates may apply. Reply HELP for help and STOP to cancel. See Terms and Conditions & Privacy Policy.

Requirements:

• 5 years of progressive operations leadership experience
• Retail e-commerce CPG supplements or health and wellness experience preferred
• Experience leading multiple direct reports across cross-functional teams
• Experience managing staffing hiring onboarding and employee development
• Experience documenting workflows establishing KPIs and measurables improving processes
• Experience with EOS Scorecards and Rocks is a plus