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Director of Operations

State Of Maryland


Job Location:

Baltimore, MD - USA

Yearly Salary: USD 99442 - 142037
Posted: 3 October 2026 (2 days ago)
Application Deadline: 31 December 2026
Vacancies: 1 Vacancy

Job Summary

Introduction

The Maryland State Department of Education is dedicated to supporting a world-class educational system that prepares all students for college andcareer success in the 21st century. With excellent stewardship from ourdivisions we oversee State and federal programs that support the needs ofa diverse population students teachers principals and other educatorsthroughout Maryland.

This is a Management Service position and serves at the pleasure of the Appointing Authority.

GRADE
STD0022
Salary Range: $99442 - $142037 with progression to $156822
*State Salary Guidelines may apply for current State employees.
LOCATION OF POSITION
Maryland Center for School Safety
Bowie State Office
14000 Jericho Park Road; Proctor 240
Bowie MD 20715-9465
Main Purpose of Job
The Director of Operations (Program Manager IV) serves on the Executive Team at theMaryland Center for School Safety (MCSS) reporting directly to the Executive executive management position provides strategic direction operational oversightand program administration for core agency divisionsincluding the Training andCertification Unit Prevention and Intervention Unit Safe Schools Maryland tipline andregional preparedness initiatives. The position ensures MCSS and local school systemsacross Maryland meet all statutory and regulatory school safety mandates while leadingemergency readiness incident response and stakeholder alignment.
POSITION DUTIES
As a key member of the Executive Team the Director of Operations will drive strategic agency priorities lead core operational programs and advance statewide school safety through the following primary duties:
  • Directing day-to-day operations budgets fleet resources and cross-functional teams across MCSS operational units including Training and Certification Prevention and Intervention Safe Schools Maryland and agency preparedness functions.
  • Establishing and driving short- and long-term program goals visual dashboards performance metrics policies and SOPs to ensure full statutory compliance across Maryland school systems.
  • Ensuring immediate notification and situational reporting of high-priority school incidents and coordinates agency response and recovery efforts.
  • Overseeing agency readiness cycles emergency/continuity planning active assailant exercises school safety assessments and post-incident recovery support for local school systems.
  • Serving as the agency technical lead on juvenile and education law regarding violent threats delivering high-stakes presentations and policy testimony to legislative committees elected officials and federal/state partners.
  • Fostering trusted partnerships with local state and national school safety stakeholders public safety agencies and local School Safety Coordinators.
  • Responding to emergency calls outside regular business hours and work extended shifts or weekend events during active incidents or exercises.
MINIMUM QUALIFICATIONS
Education: A Bachelors degree from an accredited college or university.

Experience: Six (6) years of professional administrative operational or program management experience.

Supervisory Experience: Three (3) years of the required experience must include direct supervision of professional employees or management of complex multi-faceted operational programs.

Notes: Candidates may substitute the possession of a Masters degree from an accredited college or university in a field related to the position option for one year of the required experience.
SELECTIVE QUALIFICATIONS

Applicants must meet the selective qualification(s) to be clear and specific information on your application regardingyour qualifications.

Two (2) years of professional experience in operational command program leadershipor policy administration within a public safety school system emergency managementlaw enforcement or criminal/juvenile justice organization.

DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

  • Three (3) or more years of command-level leadership experience within a law enforcement emergency management or public safety agency.
  • Three (3) or more years of experience creating reviewing testing or executing Emergency Operations Plans (EOPs) behavioral threat assessments or school safety/crisis response protocols.
  • Two (2) or more years of experience analyzing legislation and translating statutory mandates into actionable agency policies standard operating procedures (SOPs) and strategic performance metrics.
SPECIAL REQUIREMENTS
Candidates must consent to State and FBI (CJIS) background check as a routine procedure for all employees.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing will not consider information submitted after this candidates will be ranked as Best Qualified Better Qualified or Qualified and placed on theeligible (employment) list for at least one year.

For education obtained outside the U.S. a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

BENEFITS
FURTHER INSTRUCTIONS

It is preferred that applicants complete the MD State Government online application for employment. The application must clearly demonstrate that you meet the qualifications for the you are unable to apply online paper applications can be obtained from the link below and mailed to MSDE Human Resources Branch 200 W. Baltimore Street Baltimore MD 21201. If there is a supplemental questionnaire this must be completed and sent in with your paper application if you are unable to apply online.

All application materials must be received in our office by the closing date. Postmarks will not be accepted. Applications must be complete to be considered including all related job duties even if those are also listed on an attached resume. Additional required materials may be uploaded with the online application or mailed to the Human Resources Branch address listed above.

Inquiries can be made to TTY Users: Call via Maryland Relay. Appropriate accommodations can be made for individuals with disabilities.

If you have difficulty with your user account or have general questions about this online application system please contact the MD Department of Budget and Management Recruitment and Examination Division at . TTY Users: Call via Maryland Relay.

Proof of eligibility to work is required in compliance with the Immigration Reform and Control Act. Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment.

As an equal opportunity employer Maryland is committed to recruiting retaining and promoting employees who are reflective of the States diversity. People with disabilities and bilingual candidates are encouraged to apply.

We thank our Veterans for their service to our country.


Required Experience:

Director


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