Director of Nursing Services
Job Location:
Worcester, MA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938 BHN has helped individuals families and communities thrive through compassionate high-quality care. With deep roots in Western Massachusetts and a growing presence in communities throughout the state we are currently seeking a Director of Nursing Services to join our Quality Assurance team and help advance our mission of empowering people to live healthier more fulfilling lives.
What We Offer:
- Meaningful Impact Provide enterprise-wide leadership that shapes safe consistent and high-quality nursing and medication management practices across BHN
- Executive Leadership Role Set direction for nursing operations MAP compliance medication safety and clinical quality while supervising MAP Trainers and the MAP Compliance Coordinator
- Strategic Cross-Functional Role Partner with the Director of Population Health and Organizational Quality the Director of Clinical Compliance and program leaders across the organization to align nursing practice with regulatory and quality standards
- Supportive Team Culture Join a team guided by our HEART values: Humanity Empowerment Accountability Respect and Teamwork
- Comprehensive Benefits Generous PTO 403(b) educational assistance medical dental vision employee assistance programs and more
- Certified Great Place to Work Work for an organization recognized for creating a positive and engaging employee experience
What You Will Do:
- Provide enterprise leadership consultation and guidance on nursing operations practice standards medication administration storage documentation and clinical safety expectations across BHN programs
- Serve as a central resource for nurse and non-nurse program leaders on nursing workflows medication management processes regulatory expectations and safe practice standards
- Oversee enterprise expectations for safe medication administration storage disposal documentation controlled substance tracking and MAR review across MAP-registered and non-MAP programs
- Support program readiness for licensing visits DMH/MAP audits DPH/BSAS reviews accreditation surveys and other regulatory or payer reviews
- Provide supervision and direction to MAP Trainers and the MAP Compliance Coordinator overseeing BHNs MAP program infrastructure and standardized compliance monitoring framework
- Ensure routine risk-based and unannounced medication management audits are planned tracked completed and followed up in accordance with established schedules
- Review MAP compliance data audit findings corrective action completion and repeat findings to support enterprise reporting and quality improvement
- Support nursing education competency development and training initiatives related to medication administration medication safety and nursing practice needs
- Partner with Talent Acquisition and hiring managers to provide nursing subject matter expertise for role design candidate screening and workforce planning
- Collaborate with the Director of Population Health and Organizational Quality and the Director of Clinical Compliance to align nursing monitoring with quality initiatives risk management and incident trend review
- Support the Incidents Complaints and Investigations (ICI) process by providing nursing subject matter expertise record review and corrective action input
- Maintain appropriate independence and objectivity in monitoring functions while building collaborative relationships with program leaders and staff
Who You Are:
- Bachelors Degree in Nursing required; Masters Degree in Nursing Healthcare Administration Public Health Quality Compliance or a related field preferred
- Registered Nurse license in Massachusetts required
- Minimum of five years of nursing experience in behavioral health substance use treatment community-based services residential services healthcare or human services required
- Minimum of five years of supervisory management quality compliance education or enterprise consultation experience preferred
- Demonstrated knowledge of medication administration storage documentation safety controlled substance procedures and regulatory expectations required
- Knowledge of MAP requirements DMH expectations DPH/BSAS requirements accreditation standards and corrective action monitoring strongly preferred
- Strong organizational analytical verbal and written communication facilitation consultation and presentation skills required
- Proficiency with Microsoft Office 365 Teams SharePoint spreadsheets reporting tools and electronic documentation systems required
- Valid drivers license and reliable transportation required for travel to BHN program locations as needed
We Hire for HEART!
Since 1938 BHN has delivered high-quality culturally responsive behavioral health care building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core valuesHumanity Empowerment Accountability Respect and Teamworkguide how we lead serve and support one another. If youre ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference wed love to hear from you.
Salary Range: $120000-$150000
Required Experience:
Director
About Company
BHN is a statewide behavioral health provider in Massachusetts helping people facing mental health, substance use, and developmental challenges live full lives.
