Director of Learning & Development

Why Join ADAPT

Its more than a job; its a calling. Its where passion meets purpose. ADAPT Community Network formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT we are 3000 strong and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand we know what it takes to help people live fuller happier healthier lives. Our employees show their commitment to the people we support every day and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities.

For your next career move apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City ADAPT offers paid training competitive benefits and we foster a team culture of learning support collaboration and career growth.

SUMMARY

The Director of Learning and Development provides strategic and operational leadership for employee learning training and professional development across ADAPT Community Network and its affiliates. Reporting to the Vice President of Learning and Development the Director leads the design implementation evaluation and continuous improvement of learning programs that support employee onboarding performance engagement career development retention and organizational goals. The Director serves as an internal consultant and strategic partner to leaders and programs ensuring learning solutions are relevant accessible consistent and aligned with ADAPTs mission and the needs of the people we support.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The duties and responsibilities of the Director of Learning and Development include but are not limited to:

• Provides leadership and direction for organization-wide learning and development initiatives.
• Partners with the Vice President of Learning and Development and L&D team members to establish learning strategies priorities goals and measures aligned with organizational objectives and workforce needs.
• Leads assessment of organizational departmental and role-specific learning needs and translates identified gaps into effective learning solutions.
• Serves as an internal consultant to Directors Managers and other leaders regarding employee performance development skill gaps and appropriate learning interventions.
• Facilitates new hire Pre-Service Orientation (PSO) for all new hires across ADAPT Community Network.
• Oversees the design development delivery and evaluation of instructor-led virtual blended eLearning and other learning experiences.
• Owns and continuously improves the employee learning experience including new staff orientation and onboarding-related learning.
• Develops learning pathways and independent learning activities that support transfer of knowledge and skills into the workplace.
• Leads effective use of the Learning Management System (LMS) including content strategy utilization reporting end-user support and efficiency improvements.
• Establishes and monitors learning and development metrics and key performance indicators to evaluate participation effectiveness knowledge transfer and impact on performance and retention.
• Builds and strengthens a network of learning champions trainers mentors and subject matter experts across programs and locations.
• Coaches and develops trainers and other staff involved in employee learning and development.
• Collaborates with leaders and subject matter experts to ensure training content reflects organizational practices regulatory requirements program needs and best practices.
• Supports leadership development and career development initiatives that strengthen internal talent pipelines engagement and retention.
• Partners with Human Resources and other functions on performance management employee development and workforce development initiatives.
• Uses employee feedback performance data training evaluations and organizational trends to identify opportunities for improvement and recommend solutions.
• Promotes a culture of learning accountability coaching and continuous improvement.
• Maintains awareness of adult learning principles instructional design approaches learning technologies and emerging practices.
• May supervise assign direct and evaluate staff within the Learning and Development function as assigned.
• Provides guidance and support to ADAPT Community Networks affiliate training and Human Resources teams to promote consistency alignment and the adoption of best practices across the network.
• Performs other job-related duties as assigned.

QUALIFICATIONS

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Bachelors degree in Human Resources Education Organizational Development Training and Development Business Administration or related field required; Masters degree preferred.
• Minimum of 7 years of progressive experience in learning and development training organizational development human resources education or a related field.
• Experience leading or managing staff and/or learning and development programs.
• Demonstrated experience with instructional design adult learning principles and workplace learning programs.
• Experience in human services disability services healthcare nonprofit or similarly regulated environments preferred.
• Experience with a Learning Management System and use of learning data or metrics to evaluate program effectiveness.
• Ability to communicate and interact effectively with people of all ages and diverse backgrounds.
• Demonstrated ability to lead teams develop people build relationships influence others and motivate and inspire employees.
• Strong analytical problem-solving organizational and project management skills.
• Ability to assess learning and performance needs and translate organizational priorities into practical learning strategies.
• Strong presentation facilitation coaching and interpersonal skills.
• Ability to manage multiple priorities projects deadlines and stakeholders in a fast-paced environment.
• Passion for ADAPTs mission and demonstrates a commitment to the non-profit disability sector.

COMPENSATION: $70000 - $80000 Annually Industry-Leading Benefits!

At ADAPT we value diversity equity inclusion accessibility and belonging. We strive to ensure that our employees are comfortable bringing their whole authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds opinions ideas and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive respected united and collaborative culture.

ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels.