Director of Learning and Development

Director of Learning & Development

Volunteer Properties Human Resources

Volunteer Properties is looking for a Director of Learning & Development to help build develop and retain the talented people who drive our multifamily communities forward.

Reporting to the Vice President of Human Resources this role will lead key initiatives across talent acquisition onboarding training and development performance management leadership development engagement and retention. Youll work closely with business leaders to turn organizational needs into practical people-focused solutions across our multi-state portfolio.

What Youll Do

• Lead recruiting strategies and processes for on-site and operational positions.
• Partner with hiring managers to improve sourcing interviewing selection and the candidate experience.
• Build and oversee consistent onboarding programs including 30- 60- and 90-day milestones.
• Assess training needs and develop engaging programs for employees managers and emerging leaders.
• Lead training initiatives covering leadership communication performance management customer service fair housing safety workplace conduct and company systems.
• Manage the performance-management process and equip managers with tools to set expectations provide feedback and develop their teams.
• Build career pathways and leadership-development programs for community managers maintenance leaders first-time managers and emerging talent.
• Analyze turnover engagement recruiting and performance data to identify opportunities and recommend solutions.
• Support employee engagement recognition retention and organizational-change initiatives.
• Partner with leadership on acquisitions new properties technology implementations policy changes and other organizational initiatives.

What You Bring

• Experience in learning & development talent management recruiting HR or a related field.
• Experience with managing LMS Systems and tracking progress. Experience in Grace Hill Policy Writer is a plus.
• Experience designing and delivering training for employees and managers.
• Strong recruiting interviewing and talent-development skills.
• Experience with performance management and leadership development.
• Excellent communication presentation facilitation and relationship-building skills.
• Strong organizational and project-management abilities.
• A practical collaborative and data-informed approach to solving people and business challenges.
• Experience in multifamily property management hospitality or another multi-site environment is a plus.

Why Join Volunteer Properties

This is an opportunity to make a meaningful impact on the employee experience across a growing multi-state organization. Youll have the opportunity to build programs develop leaders strengthen teams and create career opportunities for employees throughout the organization.

If youre passionate about developing people and building organizations where employees can grow and succeed wed love to meet you.

Required Experience:

Director