Director of Housekeeping and Maintenance
Amherst, MA - USA
Job Summary
Maintenance (Facilities) Director
Job Type: Full-Time
Location: The Arbors at Amherst
At Arbors/Ivy we are family-oriented and committed to family-centered aging through generations. We lead with integrity care compassion and teamwork and we believe in a culture of collective ownershipdoing whatever it takes to deliver excellence for our residents and their families.
Were looking for a hands-on Maintenance Director who works with urgency pays close attention to detail and takes pride in getting things done rightthe first time on time and within budget whenever possible.
This is not a desk job. This is a hands-on leadership role for someone who knows when to pick up the tools themselves and when to call in the right support.
Youll be responsible for the overall maintenance and housekeeping operations of the communityensuring the environment is safe clean comfortable and welcoming every single day.
Youll follow proven processes but youll also be expected to think ahead solve problems and take initiative when situations call for it.
Schedule: MondayFriday full-time with on-call responsibilities for emergencies.
- Oversee all maintenance and housekeeping functions
- Perform hands-on work including electrical carpentry painting and general repairs
- Complete apartment turnovers with speed accuracy and attention to detail
- Maintain property grounds and building systems
- Execute preventative maintenance to avoid costly issues
- Supervise housekeeping staff: hiring scheduling training and evaluations
- Coordinate with other departments to keep the community running smoothly
- Ensure work is completed safely correctly and on time
- Stay mindful of costs and look for ways to complete projects efficiently
- Be on-call for property emergencies
- Work with a strong sense of urgency to get things done
- Have high attention to detail and expect work to be done perfectly
- Take pride in finishing projects on time and under budget
- Know when to handle a task yourself and when to call in outside help
- Are proactive and capable of figuring things out without waiting to be told
- Follow established processes but improve them once you understand them
- Lead by example and arent afraid to get your hands dirty
- Strong knowledge of building systems: mechanical electrical and plumbing
- Minimum 3 years of property or facilities experience (healthcare preferred)
- HVAC certification preferred but not required
- Strong communication and customer service skills
- Dependable hands-on and committed to excellence
- PTO
- Health and Dental Insurance
- Life Insurance
- Short- and Long-Term Disability
- Health Care and Dependent Care FSA
- Paid Holidays and Floating Holiday
- Pet Health Insurance Programs
- Employee Assistance Plans
- Retirement Account Assistance
- Employee Appreciation Programs
At Arbors/Ivy maintenance and housekeeping are about more than operationstheyre about protecting resident comfort dignity and safety. We work as one team take ownership of our community and support one another with hard work integrity and a good laugh along the way.
If youre a hands-on leader who moves with urgency takes pride in precision and does whatever it takes to keep a community running at its bestwed love to meet you.
Equal Opportunity Employer
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Director
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