Director of Engineering

Summary

Business-savvy technology leader who partners with the Chief Technology Officer and other senior leaders to align the business plan with the appropriate technology architecture roadmap and detailed delivery plans. Oversees the design development and operation of applications systems and services supporting key business capabilities built and run using modern digital technology agile development practices and DevOps models. Ensures strategic business objectives are achieved through scalable flexible cost-effective and secure solutions and evaluates advanced technologies such as cloud microservices big data and AI to ensure the organizations continued growth and competitiveness.


Why Jewelers Mutual

Since 1913 weve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise were financially strong forward-thinking and driven by curiosity. Guided by our core values of Agility Accountability and Relevancy we lead through innovation.

As a technology focused organization we embrace cutting-edge tools and data-driven insights to continuously improve our products services and customer experience. Our mission is to be the industrys most trusted advisor by investing in our people adopting new technologies and striving for excellence.

Were dedicated to fostering growth through collaboration powered by bold thinking teamwork and the passion of our people.


What Youll Be Doing

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Partner with the CTO and senior business leaders to align technology architecture roadmap and delivery plans with strategic business objectives.
  
  

• Oversee the design development and operation of applications systems and services supporting key business capabilities built using modern digital technology agile practices and DevOps models.
  
  

• Lead diverse cross-functional teams of internal and external resources ensuring projects are delivered on time within budget and to quality standards.
  
  

• Identify evaluate and cultivate new technology solutions and services such as cloud microservices big data and AI that ensure the organizations future viability and business value.
  
  

• Coach the team on anticipating and resolving points of friction and lead negotiation and conflict resolution efforts across business partners to keep initiatives moving forward.
  
  

• Leverage agile DevOps and performance metrics/KPIs to measure track and report on the success of technology initiatives and innovations.
  
  

• Manage technology plans budgets and policies within the overall IT framework strategically committing new and existing resources to meet operating objectives.
  
  

• Ensure robust security data protection and regulatory compliance measures are in place across all technology activities.

Leadership Responsibilities

Leads a team of internal staff and external resources supporting the assigned technology area including hiring training performance management mentoring and day-to-day direction of the work.

Minimum Qualifications

• Bachelors degree in computer science technology business or a related field required; Masters degree preferred.
  
  
• 10-15 years of progressive technology leadership experience including leading and growing technology platforms and services for a rapidly growing business.
  
  
• Demonstrated experience partnering with business stakeholders vendor partners and software development/data analytics functions to apply technology capabilities to new business solutions.
  
  
• Strong business and technical acumen with a proven track record of building and managing systems aligned to business needs.
  
  
• Excellent verbal and written communication skills including experience preparing change plans business plans and board-level documents.
  
  
• Experience applying advanced and proven technologies (e.g. Big Data microservices cloud and integration tools) in a way that provides strong business value.

Preferred Qualifications

• Insurance industry experience.
  
  
• Experience developing new digital technology solutions and services from within an established traditional business.
  
  
• Strong network of connections across digital technology and digital business spaces (platform technologies development economics businesses etc.).

What We Offer You

• Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes.
  
  
• Great Place to Work Certified: Join a team recognized for an environment of innovation and growth.
  
  
• Collaborative Culture: Work alongside talented passionate peers who value ownership and continuous learning.
  
  
• Competitive Compensation & Benefits: Includes performance bonuses generous paid time off and a top-tier retirement program with 401(k) matching and additional company contributions.
  
  
  

Accessibility and Accommodations

We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process please let us know by contacting

Required Experience:

Director